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CyberArk Endpoint Privilege Manager vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
CyberArk Endpoint Privilege Manager enhances security, reduces breach vulnerabilities, and saves resources, yielding around $10,000 in value.
Sentiment score
8.0
Okta Workforce Identity boosts productivity with enhanced security and automation, saving time but ROI varies with company size.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
 

Customer Service

Sentiment score
6.6
CyberArk support is effective but inconsistent; response times vary and complex processes can frustrate users despite helpful resources.
Sentiment score
7.4
Okta Workforce Identity's support is generally praised as fast, effective, and reliable, despite occasional issues with responsiveness and clarity.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
They are very supportive; they just open a ticket, and they support us very professionally.
 

Scalability Issues

Sentiment score
7.7
CyberArk Endpoint Privilege Manager scales efficiently for device management but requires careful planning for large configurations, users report.
Sentiment score
7.8
Okta Workforce Identity offers scalable solutions for large enterprises, ensuring ease of expansion and adaptability across cloud and on-premises environments.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
 

Stability Issues

Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable with minor issues, better Windows performance, and requires frequent server restarts.
Sentiment score
8.2
Okta Workforce Identity offers reliable performance with 99.9% uptime, minor issues related to internet dependency, and responsive support.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
 

Room For Improvement

CyberArk Endpoint Privilege Manager needs improved interface, integration, performance, support, pricing, threat detection, compatibility, automation, and synchronization.
Okta Workforce Identity needs better integration, usability, lifecycle management, support, pricing, and enhanced API capabilities for third-party tools.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

CyberArk Endpoint Privilege Manager is costly but offers quality features, making it appealing for large enterprises in finance.
Okta Workforce Identity's pricing is considered competitive yet costly, with scalability benefits but improvements needed for small and medium businesses.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
 

Valuable Features

CyberArk Endpoint Privilege Manager enhances security with features like DNS scanning, admin access delegation, ransomware protection, and threat detection.
Okta Workforce Identity offers user-friendly identity management with seamless integration, robust security, and streamlined provisioning and deprovisioning.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
The most valuable feature is the ability to control users with admin rights.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
Okta enables multi-factor authentication, which enhances security, especially for SaaS applications.
 

Categories and Ranking

CyberArk Endpoint Privilege...
Ranking in Privileged Access Management (PAM)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Endpoint Compliance (4th), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (7th)
Okta Workforce Identity
Ranking in Privileged Access Management (PAM)
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (10th)
 

Mindshare comparison

As of May 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Endpoint Privilege Manager is 3.6%, down from 3.7% compared to the previous year. The mindshare of Okta Workforce Identity is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost. It's really one of the best solutions.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
 

Also Known As

Viewfinity
No data available
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about CyberArk Endpoint Privilege Manager vs. Okta Workforce Identity and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.