We performed a comparison between CrowdStrike Falcon and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: CrowdStrike Falcon's customer service has been commended for its promptness and assistance. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with varying deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the necessity for onsite servers. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
Comparison Results: Users prefer CrowdStrike Falcon over Microsoft Defender for Cloud. Users like CrowdStrike Falcon's effortless setup process and lightweight design. It provides an in-depth analysis of endpoint devices, precise threat detection, and robust defense against cyberattacks.
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"It has definitely minimized resources. When everything was on-prem, there was a lot more work maintaining it. One of the big value tickets: I don't have lists of hundreds of exceptions for certain applications that I have to maintain, add, delete, and move. The very nature of the product has lessened my workload considerably."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."
"CrowdStrike Falcon is effortless to use, and it's a cloud-specific platform. You only need to deploy the light agents on the licensed endpoints, and you're ready to work. Your dashboards will tell you the number of the endpoints being protected and the incidents. There are also incident dashboards with alerts that will tell you about the details."
"Falcon's best feature is its detection and blocking of threats."
"Easy to use, intelligent, and stable threat detection software."
"The solution is very easy to deploy."
"The most valuable feature is that it's intuitive. It's very intuitive."
"The security policy is the most valuable feature for us. We can go into the environment settings and attach any globally recognized framework like ISO or any benchmark."
"The solution's robust security posture is the most valuable feature."
"It has seamless integration with any of the services I mentioned, on Azure, such as IaaS platforms, virtual machines, applications, or databases, because it's an in-house product from Microsoft within the Azure ecosystem."
"The most valuable features of the solution are the insights, meaning the remediation suggestions, as well as the incident alerts."
"The integration with Logic Apps allows for automated responses to incidents."
"Defender lets you orchestrate the roll-out from a single pane. Using the Azure portal, you can roll it out over all the servers covered by the entire subscription."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"The Integration with tools, SOC tools, could be better."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"I would love to see more investment in Insight because CrowdStrike have an opportunity to potentially displace some of the vulnerability management vendors with the visibility they can see over time. I want to see them continue to evolve, e.g., what other things can they disrupt which are operational things we have to continue to do as an organization."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"This solution is relatively expensive."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"Agent features need to be improved. They support agents through Azure Arc or Workbench. Sometimes, we are not able to get correct signals from the machines on which we have installed these agents. We are not able to see how many are currently reporting to Azure Security Center, and how many are currently not reporting. For example, we have 1,000 machines, and we have enrolled 1,000 OMS agents on these machines to collect the log. When I look at the status, even though at some places, it shows that it is connected, but when I actually go and check, I'm not getting any alerts from those. There are some discrepancies on the agent, and the agent features are not up to the mark."
"The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions."
"The product must improve its UI."
"The initial setup is not actually so complex but it feels complex because there are many add-ons. There are many options and my team needs to be aware of all of these changes happening on the backend which is a distraction."
"The solution could improve by being more intuitive and easier to use requiring less technical knowledge."
"The documentation and implementation guides could be improved."
"Consistency is the area where the most improvement is needed. For example, there are some areas where the UI is not uniform across the board."
"Microsoft can improve the pricing by offering a plan that is more cost-effective for small and medium organizations."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 105 reviews while Microsoft Defender for Cloud is ranked 2nd in Cloud Workload Protection Platforms (CWPP) with 46 reviews. CrowdStrike Falcon is rated 8.8, while Microsoft Defender for Cloud is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Trend Vision One - Cloud Security. See our CrowdStrike Falcon vs. Microsoft Defender for Cloud report.
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