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Cribl vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Cribl offers cost-effective solutions with potential 30%-50% returns, reducing operational costs through log optimization and automation.
Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
In the case of optimization, it has helped return on investment to somewhere close to 50%.
we have saved a significant amount of time and resources moving from a manual approach to something that's more automated.
 

Customer Service

Sentiment score
5.0
Cribl's customer support is highly responsive with quick issue resolution, knowledgeable staff, and strong technical assistance despite minor improvements needed.
Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
They had extensive expertise with the product and were able to facilitate everything we needed.
If they could enhance their internal logging, we won't require Cribl support to engage.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
5.9
Cribl offers scalable, automated deployment and seamless growth for efficient data handling, suitable for businesses of all sizes.
Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
It's an enterprise version, and we have a good amount of users using this solution.
I don't need to talk to a Cribl engineer to connect a new log source.
Cribl is quite scalable, as we could add worker nodes as our data grows.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
6.3
Cribl is stable and reliable, with minor bugs quickly resolved, earning stability ratings between six and nine.
Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
I would rate the stability as ten out of ten.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
Cribl is quite stable and doesn't crash; there's no unusual behavior.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Cribl struggles with legacy integration, advanced customization, and documentation, while users seek better logging, indexing, and Microsoft connectors.
Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
If we can have more internal logs and more debug logs to validate the error, that would be beneficial because instead of reaching out to Cribl support, we can troubleshoot and find the root cause ourselves.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
Since Cribl is such a large platform with numerous features, having a clear, structured approach would make it easier for me and others to understand and utilize its capabilities.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Enterprise users find Cribl cost-effective, offering good value and savings, despite its complex credit-based billing and yearly price increases.
Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
Over time, the licensing cost has increased.
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Cribl excels in real-time data transformation, routing, and management with user-friendly tools, cost efficiency, and extensive integration support.
Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
The data reduction and preprocessing capabilities make Cribl really unique.
Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events.
The community on Slack is excellent for solving questions and getting ideas.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Cribl
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), Log Management (6th), Observability Pipeline Software (1st)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cribl is 1.2%, up from 0.2% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cribl1.2%
Trellix Helix Connect0.7%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

Manoj Gowda J - PeerSpot reviewer
Helps reduce log ingestion cost by dropping unnecessary events and customizing pipelines
The best feature in Cribl, when getting logs from some custom application, is the ability to break up logs that pile up together and come as one event. Cribl has a feature called JSON Unroll or Unroll function that allows you to differentiate the events; each event will come ingested as a single log instead of piling it up with multiple events. This is critical as this generally happens in CrowdStrike. This feature helps us significantly. When the ingestion is high from unwanted logs, logs not related to security purposes can be dropped by writing the parser function. By dropping events that are not required for security purpose monitoring, we can reduce the ingestion, which drastically reduces the cost as well. Cribl gives another option where I can store some logs, and when needed, I can pick them up from there. The interface is very handy and not very complicated, yet there are many functions you can perform. You can play around with numerous functions, parse there, and add UDMs to SecOps, which makes it really easy. To simplify the pipeline, when we go to the pipelines, there are vast options. We can make it specific requirements based on the customers. I would prefer a customized or simplified version. Cribl is a very good platform to work with, with lots of features that other platforms don't provide.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
Cribl is very inexpensive, with enterprise pricing around 30 cents per GB, which is really decent. Organizations looking to ingest terabytes or petabytes of data each day find it quite an inexpensi...
What needs improvement with Cribl?
They've already done many good things with the product, but perhaps they could implement a temporary SIEM solution where we could store logs and display them as a SIEM, though I think that's not th...
What is your primary use case for Cribl?
Our main use case for Cribl was SIEM migration, where we merged multiple SIEM solutions to a single SIEM solution. SIEM migration was the most major use case we were looking for. The second use cas...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Cribl vs. Trellix Helix Connect and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.