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Cortex XSIAM vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations using Cortex XSIAM saw significant ROI and improved incident management through automation, though results vary short-term.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
 

Customer Service

Sentiment score
6.1
Customer service differs for Cortex XSIAM: Premium support is favored; other tiers vary in efficiency and responsiveness.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
Premium support provides direct access, while distributor support quality can vary.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
6.8
Cortex XSIAM is praised for scalability and flexibility, though some desire improved on-premises options and integration capabilities.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
7.5
Cortex XSIAM is highly stable, despite occasional issues, praised for reliability, installation ease, and performance across environments.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

Cortex XSIAM needs better integration, user interface, and performance, with improvements in vulnerability detection, support, and licensing options.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Improvements could be made to the dashboard and GUI, making it easier to deploy.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
 

Setup Cost

Cortex XSIAM's competitive pricing faces mixed reviews, with additional costs for add-ons and integration despite perceived value.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

Cortex XSIAM offers advanced SOAR capabilities, enhancing security with machine learning, automation, and efficient threat detection without extensive logs.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM allows us to onboard almost every device, whether they are on-prem or on SaaS.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
36th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Log Management (44th), Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.9%, up from 1.4% compared to the previous year. The mindshare of Sumo Logic Security is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools. There are additional expenses for more functionalities.
What needs improvement with Cortex XSIAM?
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, simila...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Overview

Find out what your peers are saying about Cortex XSIAM vs. Sumo Logic Security and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.