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Cortex XSIAM vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
Sentiment score
7.1
Sumo Logic Security reduces downtime and boosts ROI by streamlining troubleshooting and reducing universal log access needs.
 

Customer Service

Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
Sentiment score
7.4
Sumo Logic Security's support is praised for responsive, knowledgeable staff, fast response, proactive engagement, and being better than competitors.
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
The Palo Alto support team is fully responsive and helpful.
SOC Analyst at OVELOSEC
They have a response time of forty-eight hours, which is not instant support.
SOC Analyst at a computer software company with 1,001-5,000 employees
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
CSO at Altera
 

Scalability Issues

Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
Sentiment score
7.9
Sumo Logic Security offers scalable solutions for various environments, though some users express concerns about pricing.
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
The tool has high scalability because everything is based in the cloud.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
CSO at Altera
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Sentiment score
8.0
Sumo Logic Security is highly stable with minimal issues, requiring optimized queries for performance, rating mostly seven to nine.
The product was easy to install and set up and worked right.
Owner at Xelere
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
It works really nice and performs really efficiently after configuration.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
If there are many records, the system may stop or the UI may become unresponsive.
SOC Analyst at a computer software company with 1,001-5,000 employees
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
CSO at Altera
 

Room For Improvement

Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
Sumo Logic Security needs improvement in dashboards, user experience, integration, threat insights, risk alerts, scalability, and pricing.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
CSO at Altera
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
SOC Analyst at a computer software company with 1,001-5,000 employees
This is crucial to sell to the government and financial sectors as they require data retention within each country.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Setup Cost

Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
Sumo Logic Security pricing is reasonable for enterprises via AWS Marketplace, offering a balance of cost and functionality.
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
This makes it more cost-effective because other solutions often include a third element in their pricing.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Valuable Features

Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Sumo Logic Security provides efficient log management, customization, and integration features, making it ideal for real-time monitoring and digital transformation.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
The flexibility for creating manual workflows stands out.
Associate Director at a financial services firm with 5,001-10,000 employees
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
CSO at Altera
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
SOC Analyst at a computer software company with 1,001-5,000 employees
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Identity Threat Detection and Response (ITDR) (7th), AI-Powered Cybersecurity Platforms (8th)
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
Log Management (40th), Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of December 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.6%, up from 2.1% compared to the previous year. The mindshare of Sumo Logic Security is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cortex XSIAM2.6%
Sumo Logic Security1.2%
Other96.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2666148 - PeerSpot reviewer
Associate Director at a financial services firm with 5,001-10,000 employees
Integration challenges highlight the need for manual workflows
The standard integrations are very limited, and the integrations available are not listed in the marketplace. Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long. The solution would benefit from having more standard playbooks and templates available, as in other partners. Currently, everything must be created from scratch. In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
SC
CSO at Altera
Has improved implementation speed and coverage but lacks contextual accuracy in alerts
One major improvement I would suggest for Sumo Logic Security is in its risk-based alerting system; while it initially sounds clever and modern, it works as a point-based system where an IP address or entity gets points for bad actions, raising alerts when enough points are collected. This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations. To improve in the support area, I recommend enhancing the technical part because, while the process is good, the actual quality may depend on the personnel involved.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
One major improvement I would suggest for Sumo Logic Security is in its risk-based alerting system; while it initially sounds clever and modern, it works as a point-based system where an IP address...
 

Overview

Find out what your peers are saying about Cortex XSIAM vs. Sumo Logic Security and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.