We performed a comparison between Cortex XDR by Palo Alto Networks and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The behavior-based detection feature is valuable."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"Stability is one of the features we like the most."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"The information the dashboard provides is very clear."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"The Detection vulnerability is very effective."
"The solution has great blocking features."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The solution does all that we expect it to do."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"It is mostly used for malware detection and antivirus purposes."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The pricing is good."
"The GUI needs improvement, it's not good."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"This product has issues with the number of false positives that it reports."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The solution should offer more dashboards and they should be better customized."
"We would also like to have advanced tech protection and email scanning."
"The solution could improve by providing better integration with their own products and others."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"The GUI could be improved."
"A significant deterioration in customer support."
"The solution can always be more stable and more secure."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"They do need to minimize the number of agents installed on a server."
"I would like to see better scanning capabilities."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.
In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.
Key Capabilities of Cisco Secure Endpoint
Reviews from Real Users
Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.
Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
Cortex XDR by Palo Alto Networks is the first threat detection and response software to combine both visibility across all types of data as well as autonomous machine learning analytics. Threat detection very often requires analysts to divide their attention among many different data streams. This platform unifies a vast variety of data flows, which allows analysts to assess threats from a single location. Users can now maintain a level of visibility that other threat detection programs simply cannot offer. This level of transparency lends itself to both quick identification of problems that arise and the equally quick development of a potential solution.
Cortex XDR’s machine learning works on many different levels to detect and prevent threats. It is constantly scanning for threats and vulnerabilities. The solution can scan up to 5.4 billion IP addresses in three-quarters of an hour. This allows it to spot weak points in the system and notify administrators long before hackers can take advantage of vulnerabilities. Once the Artificial Intelligence (AI) discovers an issue or an area where an issue could potentially take place the system creates a log of the information and subsequently sends an alert to system administrators. The AI takes the information that it has gathered and uses it to assign threat levels to the issues that it detects. Following this, a human analyst will be assigned to manually assess the issue and deal with it accordingly. You can set it to automatically respond to the threat by isolating the issue while analysts investigate it.
Benefits of Cortex XDR
Some of Cortex XDR’s benefits include:
Reviews from Real Users
Cortex XDR by Palo Alto Networks software stands out among its competitors for a number of reasons. Two major ones are its ability to isolate threats while enabling them to be studied and the way that the software combines all of the data that it gathers into a single, more complete picture than other solutions offer.
PeerSpot users note the effectiveness of these features. A network designer at a computer software company wrote, “The solution has a very helpful isolation feature. If any system gets compromised, with one click I can access the system and isolate it from other networks, and then go into further forensic investigation of the current threat without compromising anything else.”
Jeff W., Vice President/CTO at Sinnott Wolach Technology Group, noted, “The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly.”
Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.
Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 43 reviews while Symantec Endpoint Detection and Response is ranked 15th in EDR (Endpoint Detection and Response) with 13 reviews. Cortex XDR by Palo Alto Networks is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Easy to set up, reliable, and always scanning". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "Provides great blocking features quickly; customer support has deteriorated significantly". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Symantec Endpoint Security and Carbon Black CB Defense, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Micro XDR, FireEye Endpoint Security, CrowdStrike Falcon and Fidelis Endpoint. See our Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Detection and Response report.
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