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Brevo vs Constant Contact vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Cloud Email category, the mindshare of Brevo is 5.3%, up from 3.5% compared to the previous year. The mindshare of Constant Contact is 4.5%, up from 1.2% compared to the previous year. The mindshare of SendGrid is 8.8%, down from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.8%
Brevo5.3%
Constant Contact4.5%
Other81.4%
Cloud Email
 

Featured Reviews

it_user242526 - PeerSpot reviewer
Web/Webmarketing project manager at a recruiting/HR firm with 51-200 employees
The filters could be more efficient but the reports are clear and precise.
The filters could be more efficient. For example, when I send a campaign, I usually send it again seven days later. Sometimes, I update the database of emails in-between these mailings, and therefore, I have to re-enter all the filters of the first mailing, and it can take a very long time depending of the campaign.
DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the time, the reports show that SendinBlue is really efficient."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Every email I send, gets people to click on something or contact me, and it works."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"Every time that we send one out, we will get some kind of response."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"Email marketing is the most valuable aspect."
"It is fun to design your newsletter based on the content you would like to deliver."
"The ability to email clients using templates setup in the system."
"Overall, it provides a good return on investment through reliability, time savings, and improved communication."
"Overall, my experience with SendGrid is quite good; I have used it in a couple of my projects and everything is smooth, from integration to sending emails; the only aspect I have mentioned several times during this interaction is the pricing."
"It is a stable and scalable solution."
"They have pretty good support in terms of any issues."
"SendGrid is a very good, reliable system for handling multiple or high-volume emails."
"White-listed mail which avoids spam on mail services like Gmail and Yahoo."
"SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer."
"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
 

Cons

"The filters could be more efficient."
"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"The documentation is not fine, so I believe the documentation needs to be improved."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"I would prefer an easy plugin for Linux mail installation."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"They should make the solution more user-friendly."
"They are backlogged on feature requests, which is a bit of a shame really."
"If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support."
"SendGrid is already nice, but it could be improved by providing the company ID when sending the email."
 

Pricing and Cost Advice

Information not available
"The cost is fair, and you end up making enough in sales to pay for it."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"The basic plan starts at €90 per month."
"The solution is relatively inexpensive."
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Top Industries

By visitors reading reviews
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Construction Company
9%
Manufacturing Company
8%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for SendGrid?
The pricing experience was reasonable at the beginning, but it increased as my email volume grew.
What needs improvement with SendGrid?
I think SendGrid is great already as it is. If they keep developing it, that would be beneficial. If I were a power u...
What is your primary use case for SendGrid?
Our main use case is integrating SendGrid with Sentinel, and we use the .NET API. For SendGrid with the .NET API, any...
 

Comparisons

 

Also Known As

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Overview

 

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Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: April 2026.
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