ConnectWise SIEM vs OpenText Enterprise Security Manager comparison

ConnectWise SIEM vs. OpenText Enterprise Security Manager

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Security Information and Event Management (SIEM)

51st

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (57th), Secure Access Service Edge (SASE) (23rd), Managed Detection and Response (MDR) (27th)

OpenText Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ConnectWise SIEM is 0.4%, up from 0.2% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Market Share Distribution
Product	Market Share (%)
OpenText Enterprise Security Manager	1.6%
ConnectWise SIEM	0.4%
Other	98.0%

Security Information and Event Management (SIEM)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

Read full review

Ramnesh Dubey

Solutions Architect at Ericsson

Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods

The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution has great functionality and it is easy to use."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"Feature-rich solution which provides better network visibility for improved security"

"The most valuable features of ArcSight ESM are ease of use and readily usable components."

"ESM has valuable features for event prediction and security analysis."

"The solution is pretty stable."

"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."

"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."

"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."

"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."

More OpenText Enterprise Security Manager pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."

"The initial setup could be more straightforward."

"They also could improve the product by integrating user and identity behavior analytics."

"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."

"The UI interface is somewhat complex and needs to be simplified."

"The solution could be more stable."

"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."

"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."

More OpenText Enterprise Security Manager cons

Pricing and Cost Advice

"The solution is expensive."

"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."

"It's a good price, it's one of the cheaper solutions."

"There is a license required for this solution."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

"The pricing model is expensive compared to open-source alternatives."

"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."

"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."

More OpenText Enterprise Security Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

See recommendations

869,566 professionals have used our research since 2012.

Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

20%

Comms Service Provider

Manufacturing Company

University

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

11%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	14
Large Enterprise	57

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

Huntress Managed EDR vs ConnectWise SIEM

Comparisons

Compared 34% of the time

Wazuh vs ConnectWise SIEM

Compared 29% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 25% of the time

Cynet vs ConnectWise SIEM

Compared 11% of the time

More ConnectWise SIEM Competitors

Trellix ESM vs OpenText Enterprise Security Manager

Compared 18% of the time

IBM Security QRadar vs OpenText Enterprise Security Manager

Compared 11% of the time

Splunk Enterprise Security vs OpenText Enterprise Security Manager

Compared 9% of the time

SurfWatch Labs SurfWatch vs OpenText Enterprise Security Manager

Compared 7% of the time

Elastic Security vs OpenText Enterprise Security Manager

Compared 6% of the time

More OpenText Enterprise Security Manager Competitors

Product Reports

Security Information and Event Management (SIEM)

Download ConnectWise SIEM product report

OpenText Enterprise Security Manager

Download OpenText Enterprise Security Manager product report

OpenText Enterprise Security Manager report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Micro Focus ArcSight, HPE ArcSight, ArcSight

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.

OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.

What are the key features of OpenText Enterprise Security Manager?

Event Correlation Engine: Real-time threat detection with advanced correlation capabilities.
Scalability: Adapts to enterprise-level demands and complex security needs.
Integration: Seamlessly integrates with multiple platforms and third-party tools.
Customizable Dashboards: Tailored views and active lists enhance user experience.
Advanced Alerting: Provides timely incident response and security alerts.

Why should users look for reviews when evaluating OpenText Enterprise Security Manager?

Timely Incident Responses: Fast alerting and action against threats.
User-Friendly Experience: Customizable dashboards simplify monitoring tasks.
Comprehensive Security Management: Integrated log management and threat detection across domains.
Adaptability and Scalability: Supports both on-premises and cloud deployments.

In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.

OpenText

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

ConnectWise SIEM vs. OpenText Enterprise Security Manager