ConnectWise SIEM vs OpenText Enterprise Security Manager comparison

ConnectWise and OpenText are both solutions in the Security Information and Event Management (SIEM) category. ConnectWise is ranked #52 with an average rating of 6.0, while OpenText is ranked #22 with an average rating of 7.0. ConnectWise holds a 0.3% mindshare in SIEM, compared to OpenText’s 1.4% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 88% of OpenText users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

1,031 Views
320 Comparison Views

66% willing to recommend

OpenText Enterprise Securit...

Read 98 OpenText Enterprise Security Manager reviews

2,541 Views
2,414 Comparison Views

88% willing to recommend

ConnectWise SIEM

OpenText Enterprise Securit...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText Enterprise Security Manager and ConnectWise SIEM are competing products in security information and event management. The comparison shows that while OpenText excels in features and deployment, ConnectWise SIEM offers stronger customer support and ROI.

Features: OpenText Enterprise Security Manager offers comprehensive tracking and auditing capabilities, advanced threat detection, and integration with various security tools. ConnectWise SIEM is valued for its real-time threat intelligence, user-friendly dashboards, and extensive customization options.

Ease of Deployment and Customer Service: OpenText offers a streamlined deployment process with minimal downtime and flexible integration. Its customer service is efficient but can be limited during peak times. ConnectWise SIEM offers quick deployment and effective customer support, especially for technical queries, making it preferable for those prioritizing customer service.

Pricing and ROI: OpenText Enterprise Security Manager involves higher setup costs but offers robust performance and security benefits, potentially leading to better long-term ROI. ConnectWise SIEM features a more affordable setup, with considerable ROI due to its efficient operations and lower maintenance expenses.

To learn more, read our detailed ConnectWise SIEM vs. OpenText Enterprise Security Manager Report (Updated: July 2025).

Buyer's Guide

ConnectWise SIEM vs. OpenText Enterprise Security Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Security Information and Event Management (SIEM)

52nd

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (55th), Secure Access Service Edge (SASE) (25th), Managed Detection and Response (MDR) (29th)

OpenText Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

22nd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ConnectWise SIEM is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Gaurav Ranade

CTO at Rah Infotech Pvt Ltd

Excels at performing regression and correlation on the data

ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."

"We have been satisfied with the support."

"The most useful features are directories, price, and live reporting."

"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."

"The most valuable feature of ArcSight ESM is its ease of use."

"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."

"ESM has valuable features for event prediction and security analysis."

"The solution offers very good monitoring."

More OpenText Enterprise Security Manager pros

Cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The stability isn't quite perfect. We occasionally run into problems."

"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."

"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."

"Micro Focus does not have a physical presence here in Pakistan, although IBM does."

"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."

"The onboarding process for this solution could be better. It also needs a better GUI."

"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."

"The analytics feature is not reliable and needs improvement for more detailed analysis."

More OpenText Enterprise Security Manager cons

Pricing and Cost Advice

"The solution is expensive."

"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."

"It's a good price, it's one of the cheaper solutions."

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."

"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

"It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders."

"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."

"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."

More OpenText Enterprise Security Manager pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

Comms Service Provider

University

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

11%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

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What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

See all answers

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

See all answers

Comparisons

Huntress Managed EDR vs ConnectWise SIEM

Compared 30% of the time

Wazuh vs ConnectWise SIEM

Compared 29% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 24% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 9% of the time

Red Canary vs ConnectWise SIEM

Compared 8% of the time

More ConnectWise SIEM Competitors

Trellix ESM vs OpenText Enterprise Security Manager

Compared 18% of the time

IBM Security QRadar vs OpenText Enterprise Security Manager

Compared 11% of the time

Splunk Enterprise Security vs OpenText Enterprise Security Manager

Compared 10% of the time

Elastic Security vs OpenText Enterprise Security Manager

Compared 6% of the time

SurfWatch Labs SurfWatch vs OpenText Enterprise Security Manager

Compared 5% of the time

More OpenText Enterprise Security Manager Competitors

Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

August 2025

Download ConnectWise SIEM product report

Buyer's Guide

OpenText Enterprise Security Manager

August 2025

OpenText Enterprise Security Manager report

Download OpenText Enterprise Security Manager product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Micro Focus ArcSight, HPE ArcSight, ArcSight

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.

OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.

What are the key features of OpenText Enterprise Security Manager?

Event Correlation Engine: Real-time threat detection with advanced correlation capabilities.
Scalability: Adapts to enterprise-level demands and complex security needs.
Integration: Seamlessly integrates with multiple platforms and third-party tools.
Customizable Dashboards: Tailored views and active lists enhance user experience.
Advanced Alerting: Provides timely incident response and security alerts.

Why should users look for reviews when evaluating OpenText Enterprise Security Manager?

Timely Incident Responses: Fast alerting and action against threats.
User-Friendly Experience: Customizable dashboards simplify monitoring tasks.
Comprehensive Security Management: Integrated log management and threat detection across domains.
Adaptability and Scalability: Supports both on-premises and cloud deployments.

In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.

OpenText

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

Buyer's Guide

ConnectWise SIEM vs. OpenText Enterprise Security Manager

July 2025

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