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ConnectWise RMM vs Stackify comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in IT Infrastructure Monitoring
49th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (66th), Server Monitoring (21st), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (25th), Unified Endpoint Management (UEM) (17th)
Stackify
Ranking in IT Infrastructure Monitoring
59th
Average Rating
7.8
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (60th), Log Management (58th)
 

Featured Reviews

JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.
Moses Arigbede - PeerSpot reviewer
Easy to set up with great custom dashboards but needs to improve non-.NET infrastructure
They need to improve non-.NET infrastructure. We always had difficulty when it comes to reporting or metrics that come from Linux operating systems and Docker containers. For anything that runs within the Unix environment, we always had problems with them, however, if it was a document-based application, Stackify was 100%, it gave everything. Now, the aggregation agent, the metric agent for Stackify for Linux, collects everything. When I say everything, I mean, everything. It collects so much information that we now started to term it as useless data as all that ingestion will just come in and overwhelm your log retention limit for the month and really this spike up your cost at the end of the month. You'll need to do a lot in order to train down the data coming in from all your Linux environments, to get to what you really need, which actually takes some time as well. I would like to be able to see metrics about individual running containers on the host machines. Stackify has not really gotten that right, as far as I'm concerned. Netdata has done a better job and New Relic has also done a better job. They need to improve on that. We need to be able to see the individual resource usage of containers running within a particular host.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The most valuable feature is the patching solution."
"It enables us to respond to issues quickly and efficiently."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The filter feature on Stackify is one of the features I found valuable. It's awesome. When I want to get the application logs, the solution gives me many filters. For example, if I want to get logs from my test environment, the option is there for me to select the environment from Stackify, and you can also select the particular application, and you'll see the information you need there. The filter feature alone and the fact that Stackify offers a lot of different filters is what I like the most about the solution because I've used other tools with the filter feature, but the filtering was very difficult, versus Stackify that has good filtering. On Stackify, you can filter the information by the last one hour, or the last four hours, and you can also select the date range and specify the timestamp, then the solution will give you the information based on the date range you specified. Another feature I found valuable on Stackify is its rating feature because it tells you how your application is faring. For example, a rating of A means excellent, while a rating of F means very bad, or that your application is not doing well at all. The ratings are from A to F. I also like that Stackify helps you in terms of load management because the solution gives you information on overutilized resources. These are the most valuable features of the solution."
"The solution is stable and reliable."
"The deployment is very fast."
"The performance dashboard and the accurate level of details are beneficial."
 

Cons

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"The solution could improve by offering better overall management and dashboards."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The search feature could be improved."
"I would like to be able to see metrics about individual running containers on the host machines."
"It should be easily scalable and configurable in different instances."
"I've not used Stackify for a while, and I'm currently using a solution now that's not as good as Stackify. Among the solutions I've been using so far, Stackify has been one of the best for me, but there's always room for improvement. For example, I don't know if it's just me, but when I try to get the log from Stackify, sometimes it doesn't appear in real-time. It takes a few minutes before the logs appear. When I redeploy my solution and the application starts, I don't see the logs immediately, and it would take two to three minutes before I see the logs. I don't know if other customers have a similar experience. It's the wait time for the logs to appear that's a concern for me, could be improved, and is what the Stackify team should be looking into. In terms of any additional feature that I'd like added to the solution, I'm not sure if Stackify has a way to export logs out. I've been trying to do it. On the solution, you can click on a spiral-like icon and it shows you the entire error, and I'd prefer an export button that would let me download the error and save that into a text file, for example, so it'll be available on my local machine for me to reference it, especially because the log keeps going and as you're using the solution, the system keeps pushing messages on to Stackify, so if I'm looking at a particular error at 12:05 PM, for example, by the time I go back to my system and would like to revisit the error at 12:25 PM, on Stackify, the logs would have gone past that level and I won't see it again which makes it difficult. When you now go back to that timestamp, you don't tend to see it immediately, but if the solution had an export feature for me to save that particular error information on my local machine for reference at a later time, I won't have to go back to Stackify. I just go to that log, specifically to that particular export that I've received on my local machine. I can get it and review it, and it would be easier that way versus me going back to Stackify to find that particular error and request that particular information."
 

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"The price is variable. It depends on how much data we have received in that particular month. Usually, it goes up to $2,000, or, at times, $3,000 USD per month."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
8%
Financial Services Firm
14%
Comms Service Provider
9%
Media Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
Ask a question
Earn 20 points
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
MyRacePass, ClearSale, Newitts, Carbonite, Boston Software, Children's International, Starkwood Media Group, Fewzion
Find out what your peers are saying about ConnectWise RMM vs. Stackify and other solutions. Updated: October 2025.
869,771 professionals have used our research since 2012.