ConnectWise RMM vs Splunk Security Essentials comparison

ConnectWise and Splunk are both solutions in the IT Alerting and Incident Management category. ConnectWise is ranked #15 with an average rating of 7.5, while Splunk is ranked #14 with an average rating of 8.5. ConnectWise holds a 2.3% mindshare in IMS, compared to Splunk’s 1.4% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Splunk users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

1,617 Views
194 Comparison Views

100% willing to recommend

Splunk Security Essentials

Read 4 Splunk Security Essentials reviews

515 Views
170 Comparison Views

100% willing to recommend

ConnectWise RMM

Splunk Security Essentials

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise RMM and Splunk Security Essentials based on real PeerSpot user reviews.

Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Splunk Security Essentials Report (Updated: December 2025).

Buyer's Guide

ConnectWise RMM vs. Splunk Security Essentials

December 2025

Download the complete report

Helped 880,255 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in IT Alerting and Incident Management

15th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), Server Monitoring (22nd), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (38th), Remote Monitoring and Management (RMM) (6th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Splunk Security Essentials

Ranking in IT Alerting and Incident Management

14th

Average Rating

8.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Data Visualization (16th), Security Incident Response (11th)

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of ConnectWise RMM is 2.3%, up from 0.7% compared to the previous year. The mindshare of Splunk Security Essentials is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Market Share Distribution
Product	Market Share (%)
Splunk Security Essentials	1.4%
ConnectWise RMM	2.3%
Other	96.3%

IT Alerting and Incident Management

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

Read full review

Blas M.

Information Security Architect at UMMS

Offers a wide range of advanced detection capabilities for identifying suspicious activities

We already talked about Enterprise Security on May 28th.I'm using Splunk Enterprise. We do use SOAR Mission Control, but not AppDynamics or Phantom. We have another freemium app for infrastructure monitoring called ITSI, IT Essentials Work. We also have the ITSI module for virtualization. I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"It enables us to respond to issues quickly and efficiently."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The most valuable feature is the patching solution."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."

"They have a good catalog of plans to use to resist the attacks."

"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."

"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."

Cons

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"The reporting feature needs to be more user-friendly."

"The price could be improved."

"They could add more AI content or AI and machine learning."

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

See recommendations

880,255 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

13%

Comms Service Provider

10%

Outsourcing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What is your experience regarding pricing and costs for Splunk Security Essentials?

Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.

See all answers

What needs improvement with Splunk Security Essentials?

I have not used Splunk Security Essentials' customizable dashboards. I have not taken advantage of the pre-built security use cases in Splunk.

See all answers

What is your primary use case for Splunk Security Essentials?

We use Splunk Security Essentials. We have projects, though not many projects per year. The solution is used to resist cyber attacks. They have a good catalog of plans to use to resist the attacks.

See all answers

Comparisons

Kaseya VSA vs ConnectWise RMM

Compared 27% of the time

Datto Remote Monitoring and Management vs ConnectWise RMM

Compared 19% of the time

Kaseya 365 vs ConnectWise RMM

Compared 6% of the time

Fortra's Network Server Suite vs ConnectWise RMM

Compared 5% of the time

NinjaOne vs ConnectWise RMM

Compared 5% of the time

More ConnectWise RMM Competitors

Splunk Enterprise Platform vs Splunk Security Essentials

Compared 53% of the time

MetaCompliance MetaIncident vs Splunk Security Essentials

Compared 47% of the time

More Splunk Security Essentials Competitors

Product Reports

Buyer's Guide

ConnectWise RMM

January 2026

Download ConnectWise RMM product report

Buyer's Guide

Data Visualization

December 2025

Download Splunk Security Essentials product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

Splunk Security Essentials provides a user-friendly interface that streamlines security operations with prebuilt content, helping organizations implement and manage security use cases efficiently.

This tool allows users to navigate a wide range of security use cases, offering valuable insights and tailored solutions. With its ability to enhance security postures, Splunk Security Essentials is essential for managing complex security operations. It supports use case development by providing actionable guidance and resources, enabling effective security measure planning.

What are the standout features of Splunk Security Essentials?

Prebuilt Use Case Content: Provides ready-to-use templates for common security scenarios.
Visual Analytics: Offers intuitive data visualization for threat analysis and reporting.
Guided Implementation: Facilitates easy adoption through step-by-step use case setups.

Which benefits and ROI can be expected when evaluating Splunk Security Essentials reviews?

Improved Threat Detection: Enhances the capability to identify and mitigate threats quickly.
Operational Efficiency: Streamlines processes, saving time and resources.
Cost-Effective: Reduces the need for additional security tools through integrated solutions.

In financial and healthcare sectors, Splunk Security Essentials is often utilized to bolster security frameworks, addressing unique industry challenges. Its adaptable structure supports compliance requirements, ensuring sensitive data protection and regulatory adherence in environments where security is paramount.

Splunk

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Information Not Available

Buyer's Guide

ConnectWise RMM vs. Splunk Security Essentials

December 2025

Free Report: ConnectWise RMM vs. Splunk Security Essentials

Find out what your peers are saying about ConnectWise RMM vs. Splunk Security Essentials and other solutions. Updated: December 2025.

DOWNLOAD NOW

880,255 professionals have used our research since 2012.

See our ConnectWise RMM vs. Splunk Security Essentials report.

See our list of best IT Alerting and Incident Management vendors.

We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.