ConnectWise RMM vs Redgate Monitor comparison

ConnectWise and Redgate are both solutions in the IT Infrastructure Monitoring category. ConnectWise is ranked #49 with an average rating of 7.5, while Redgate is ranked #48 with an average rating of 8.5. ConnectWise holds a 0.6% mindshare in IM, compared to Redgate’s 0.4% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Redgate users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
942 Comparison Views

100% willing to recommend

Redgate Monitor

Read 2 Redgate Monitor reviews

777 Views
754 Comparison Views

100% willing to recommend

ConnectWise RMM

Redgate Monitor

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise RMM and Redgate Monitor based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Redgate Monitor Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. Redgate Monitor

April 2026

Download the complete report

Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th), Server Monitoring (23rd), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Redgate Monitor

Ranking in IT Infrastructure Monitoring

48th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of ConnectWise RMM is 0.6%, up from 0.0% compared to the previous year. The mindshare of Redgate Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Redgate Monitor	0.4%
ConnectWise RMM	0.6%
Other	99.0%

IT Infrastructure Monitoring

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

Read full review

Micah Richards

Senior Software Engineer at Unisys

Centralized monitoring has reduced outages and enables faster diagnosis across all database servers

The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization. A user can quickly see how your server is performing and which queries are taking the longest. The instant alerts and customizable options help since it is a multiple-platform database observability for the entire estate. I use this to optimize performance, ensure security, and mitigate potential risks with fast, deep-dive analysis and intelligent alerting. I love Redgate Monitor because it helps manage an entire database estate from a single pane of glass. Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting. It accelerates daily database maintenance by automating time-consuming manual tasks, such as identifying long-running queries or tracking blocked processes, which frees up time to proactively improve the performance and security of servers. I have seen time savings from twenty percent to forty-five percent. It also helps to minimize downtime.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"At this point, this product does everything that I want."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"We've seen a lot of MSPs who have grown by using Continuum."

"Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting."

"Redgate Monitor has impacted our organization positively by helping us simplify day-to-day tasks and realize a feeling of security."

Cons

"The solution could improve by offering better overall management and dashboards."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The solution could improve by offering better overall management and dashboards."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

More ConnectWise RMM cons

"It is a bit expensive for MSPs to use for their day-to-day monitoring."

"Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher."

Pricing and Cost Advice

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Financial Services Firm

14%

Construction Company

13%

Manufacturing Company

11%

Comms Service Provider

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What is your experience regarding pricing and costs for Redgate Monitor?

The experience with pricing and licensing is that the licensing cost per license is affordable. The cost could be a little bit lower, especially for small and medium enterprises to use this tool.

See all answers

What needs improvement with Redgate Monitor?

One of the areas that Redgate Monitor needs to improve includes providing a dedicated section of code for missing indexes. I do not think the custom metric alerting is as flexible as SQL Sentry. It...

See all answers

What is your primary use case for Redgate Monitor?

With SQL Server instances at multiple physical locations and in the cloud, my main use case for Redgate Monitor is to know immediately when there are performance issues or outages. Redgate Monitor ...

See all answers

Comparisons

Kaseya VSA vs ConnectWise RMM

Compared 11% of the time

Datto Remote Monitoring and Management vs ConnectWise RMM

Compared 8% of the time

Everbridge IT Alerting vs ConnectWise RMM

Compared 6% of the time

DX Unified Infrastructure Management vs ConnectWise RMM

Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

Compared 5% of the time

More ConnectWise RMM Competitors

Zabbix vs Redgate Monitor

Compared 30% of the time

Datadog vs Redgate Monitor

Compared 28% of the time

New Relic vs Redgate Monitor

Compared 13% of the time

Nagios Core vs Redgate Monitor

Compared 11% of the time

Grafana Enterprise Stack vs Redgate Monitor

Compared 10% of the time

More Redgate Monitor Competitors

Product Reports

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Buyer's Guide

IT Infrastructure Monitoring

April 2026

Download Redgate Monitor product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Redgate Monitor provides database administrators with real-time SQL Server insights, ensuring optimal performance and streamlined operations.

Designed for database professionals, Redgate Monitor offers comprehensive diagnostics and detailed analysis, reducing administrative overhead and improving SQL Server performance. Its intuitive tools facilitate rapid issue identification and resolution, leading to enhanced system reliability.

What are the key features of Redgate Monitor?

Real-Time Monitoring: Constantly tracks SQL Server activity for instant anomaly detection.
Alerting System: Sends customized alerts to address potential issues promptly.
Performance Analytics: Detailed analytics provide a deep dive into performance metrics.
Query Performance Analysis: Offers insights into query behavior for performance optimization.
Customizable Dashboards: Tailor dashboards to focus on critical performance indicators.

What benefits should users consider in reviews?

Improved Efficiency: Streamlines database management, freeing up resources.
Cost Savings: Reduces downtime and enhances resource allocation.
Reliability: Enhances database stability and minimizes disruption risks.
Scalability: Supports expanding infrastructures with ease.
User Satisfaction: Offers features that align with user preferences.

In industries such as finance and healthcare, where data integrity and uptime are crucial, Redgate Monitor implementations lead to significant productivity and compliance benefits, ensuring databases are efficiently managed while maintaining strict regulatory requirements.

Redgate

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola

Buyer's Guide

ConnectWise RMM vs. Redgate Monitor

April 2026

Free Report: ConnectWise RMM vs. Redgate Monitor

Find out what your peers are saying about ConnectWise RMM vs. Redgate Monitor and other solutions. Updated: April 2026.

DOWNLOAD NOW

894,738 professionals have used our research since 2012.

See our ConnectWise RMM vs. Redgate Monitor report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.