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ConnectWise RMM vs Redgate Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), Server Monitoring (16th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
Redgate Monitor
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of ConnectWise RMM is 0.6%, up from 0.0% compared to the previous year. The mindshare of Redgate Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ConnectWise RMM0.6%
Redgate Monitor0.4%
Other99.0%
IT Infrastructure Monitoring
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
Micah Richards - PeerSpot reviewer
Senior Software Engineer at Unisys
Centralized monitoring has reduced outages and enables faster diagnosis across all database servers
The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization. A user can quickly see how your server is performing and which queries are taking the longest. The instant alerts and customizable options help since it is a multiple-platform database observability for the entire estate. I use this to optimize performance, ensure security, and mitigate potential risks with fast, deep-dive analysis and intelligent alerting. I love Redgate Monitor because it helps manage an entire database estate from a single pane of glass. Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting. It accelerates daily database maintenance by automating time-consuming manual tasks, such as identifying long-running queries or tracking blocked processes, which frees up time to proactively improve the performance and security of servers. I have seen time savings from twenty percent to forty-five percent. It also helps to minimize downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"It enables us to respond to issues quickly and efficiently."
"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."
"We've seen a lot of MSPs who have grown by using Continuum."
"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."
"The most valuable feature is the patching solution."
"The technical support has been fantastic."
"Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting."
"Redgate Monitor has impacted our organization positively by helping us simplify day-to-day tasks and realize a feeling of security."
 

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher."
"It is a bit expensive for MSPs to use for their day-to-day monitoring."
 

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Financial Services Firm
15%
Comms Service Provider
14%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your experience regarding pricing and costs for Redgate Monitor?
The experience with pricing and licensing is that the licensing cost per license is affordable. The cost could be a little bit lower, especially for small and medium enterprises to use this tool.
What needs improvement with Redgate Monitor?
One of the areas that Redgate Monitor needs to improve includes providing a dedicated section of code for missing indexes. I do not think the custom metric alerting is as flexible as SQL Sentry. It...
What is your primary use case for Redgate Monitor?
With SQL Server instances at multiple physical locations and in the cloud, my main use case for Redgate Monitor is to know immediately when there are performance issues or outages. Redgate Monitor ...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola
Find out what your peers are saying about ConnectWise RMM vs. Redgate Monitor and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.