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ConnectWise RMM vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Sentiment score
4.9
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, enhances security, and delivers a 95% ROI with 35% cost reduction.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
Android Developer at Droidforge
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
Senior Manager at a consultancy with 10,001+ employees
It has reduced the number of development and scripting hours along with maintenance hours.
Security Operations Manager at Solventum
 

Customer Service

Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
Sentiment score
7.5
Qualys CyberSecurity Asset Management's customer service is highly praised for its responsiveness, effectiveness, and swift problem resolution capabilities.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
The support team was knowledgeable and offered a variety of quick resolution options.
Android Developer at Droidforge
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
Senior Information Security Engineer at a consultancy with 10,001+ employees
I would rate their customer support a ten out of ten.
Information Security Lead at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
Sentiment score
7.8
Qualys CyberSecurity Asset Management excels in scalability, supporting diverse environments with numerous users, networks, and large datasets efficiently.
We have about 300,000 assets installed with agents worldwide.
Information Security Lead at a consultancy with 10,001+ employees
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Cyber Security Specialist at a financial services firm with 10,001+ employees
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Manager Information Security at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
Sentiment score
7.5
Qualys CyberSecurity Asset Management is stable, highly rated, with minimal issues, and appreciated for its consistent enhancements and features.
I would rate the stability of Qualys CSAM a ten out of ten.
IT Engineer at a consultancy with 10,001+ employees
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
SENIOR MANAGER, CYBERSECURITY THREAT, RISK & ARCHITECTURE at a tech vendor with 1,001-5,000 employees
They are constantly adding capabilities.
Director of Vulnerability Management at a insurance company with 1,001-5,000 employees
 

Room For Improvement

ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
Qualys CyberSecurity Asset Management struggles with integration, configuration flexibility, tagging accuracy, and performance issues needing improvement.
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
Qualys is currently not able to identify assets lacking DNS information.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
Senior Security Consultant at CyberNxt Solutions LLP
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
 

Setup Cost

ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
Qualys offers high yet flexible pricing, valued for comprehensive features and cost-effectiveness, especially when bundled with other services.
A cost-effective solution.
Senior Security Consultant at CyberNxt Solutions LLP
I believe that the stability and reliability of Qualys offer great value for the money.
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Android Developer at Droidforge
 

Valuable Features

ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
Qualys CyberSecurity Asset Management enhances security with real-time visibility, integration, TruRisk scoring, and simplified asset and patch management.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
Android Developer at Droidforge
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Information Security Lead at a consultancy with 10,001+ employees
 

Categories and Ranking

ConnectWise RMM
Ranking in Patch Management
23rd
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (59th), Server Monitoring (23rd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Unified Endpoint Management (UEM) (19th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
5th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Vulnerability Management (7th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (2nd), Software Supply Chain Security (2nd)
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of ConnectWise RMM is 2.4%, up from 0.8% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Qualys CyberSecurity Asset Management1.9%
ConnectWise RMM2.4%
Other95.7%
Patch Management
 

Featured Reviews

DH
Manager, Technical Team at Expert It Solutions Alberta
Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable
The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Nicki Møller - PeerSpot reviewer
Information Security Engineer at a manufacturing company with 5,001-10,000 employees
Enables automation and quick access to necessary information
One of the significant challenges Qualys is discovery, which I know Microsoft excels at. I can't recall how well Qualys performs this function; it seems I might be missing some details. However, if there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present. Understanding what those assets are is crucial. With Qualys CyberSecurity Asset Management, it was very difficult to extract detections from the system. The features within Qualys are limited to what they have developed. Sometimes a complete overview is needed to push to a Power BI dashboard, Splunk, ServiceNow, or other platforms. The export process is incredibly challenging. We needed a developer to write a hundred-line Python script that would loop over certain assets due to export limitations. Qualys CyberSecurity Asset Management could improve its integration capabilities. While it generates substantial data, correlating it with other data sources can be challenging. The export process is difficult, and pre-built integrations with other tools could be enhanced for better process implementation.
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Performing Arts
9%
Outsourcing Company
8%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What needs improvement with Qualys CyberSecurity Asset Management?
I think the one thing Qualys CyberSecurity Asset Management can do better is the package management and the updating process. Knowing that you can't update any of the packages until you've done the...
What is your primary use case for Qualys CyberSecurity Asset Management?
I primarily use it for a small, single-site, multi-source setup with multi-WAN inputs. I have a main fiber connection and a couple of failovers while managing different networks across different se...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Information Not Available
Find out what your peers are saying about ConnectWise RMM vs. Qualys CyberSecurity Asset Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.