

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
I would rate the stability of Qualys CSAM a ten out of ten.
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
They are constantly adding capabilities.
The pricing for ConnectWise RMM is reasonable.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
| Product | Mindshare (%) |
|---|---|
| Qualys CyberSecurity Asset Management | 1.9% |
| ConnectWise RMM | 2.4% |
| Other | 95.7% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 23 |
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
Qualys CyberSecurity Asset Management provides key features including asset inventory management, end-of-life tracking, dynamic tagging, and integration with CMDB, offering extensive visibility and support for proactive threat response.
Qualys offers comprehensive visibility across hardware and software assets, aiding in tracking unauthorized applications and facilitating automated vulnerability remediation. Its user-friendly interface and dynamic risk scoring enhance security posture management. Users leverage it for vulnerability management and compliance, benefiting from real-time risk identification and efficient operations in cloud and on-premises environments.
What are the key features of Qualys CyberSecurity Asset Management?Cybersecurity teams in various industries, such as financial services, healthcare, and manufacturing, utilize Qualys to manage technical debt through end-of-life tracking and facilitate robust patch management. It supports compliance and visibility initiatives, essential for maintaining data integrity and operational security in dynamic environments.
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