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ConnectWise RMM vs Qualys CyberSecurity Asset Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Sentiment score
7.4
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs by 35%, increases revenue, achieving 150% growth and saving $109,000 annually.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
 

Customer Service

Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
Sentiment score
8.0
Qualys CyberSecurity Asset Management offers prompt, knowledgeable customer support, praised for expertise and timely resolution of complex issues.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
 

Scalability Issues

Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
Sentiment score
8.4
Qualys CyberSecurity Asset Management excels in scalability, integration, and management across diverse environments, efficiently handling extensive assets globally.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
 

Stability Issues

Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
Sentiment score
8.2
Qualys CyberSecurity Asset Management is stable and reliable, with minimal issues and excellent support, garnered high user ratings.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
Qualys needs better platform integration, reporting, user interface, scan control, tagging, access control, CPU use, training, and accuracy.
The pricing for ConnectWise RMM is reasonable.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
 

Setup Cost

ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
Qualys CyberSecurity Asset Management's pricing is considered competitive for large setups, though some smaller sectors need tailored packages.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
 

Valuable Features

ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
Qualys CyberSecurity Asset Management enhances security with real-time visibility, automated scanning, and external attack management for robust protection.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
 

Categories and Ranking

ConnectWise RMM
Ranking in Patch Management
25th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (66th), Server Monitoring (21st), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Unified Endpoint Management (UEM) (17th)
Qualys CyberSecurity Asset ...
Ranking in Patch Management
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
24
Ranking in other categories
Vulnerability Management (8th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (3rd), Software Supply Chain Security (5th)
 

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of ConnectWise RMM is 2.3%, up from 0.5% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Qualys CyberSecurity Asset Management1.4%
ConnectWise RMM2.3%
Other96.3%
Patch Management
 

Featured Reviews

JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.
Nicki Møller - PeerSpot reviewer
Enables automation and quick access to necessary information
One of the significant challenges Qualys is discovery, which I know Microsoft excels at. I can't recall how well Qualys performs this function; it seems I might be missing some details. However, if there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present. Understanding what those assets are is crucial. With Qualys CyberSecurity Asset Management, it was very difficult to extract detections from the system. The features within Qualys are limited to what they have developed. Sometimes a complete overview is needed to push to a Power BI dashboard, Splunk, ServiceNow, or other platforms. The export process is incredibly challenging. We needed a developer to write a hundred-line Python script that would loop over certain assets due to export limitations. Qualys CyberSecurity Asset Management could improve its integration capabilities. While it generates substantial data, correlating it with other data sources can be challenging. The export process is difficult, and pre-built integrations with other tools could be enhanced for better process implementation.
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Top Industries

By visitors reading reviews
Performing Arts
13%
Comms Service Provider
10%
Computer Software Company
9%
Educational Organization
9%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
We are currently using a cheaper solution, and I sometimes get the feeling that our solution is less stable. When things go wrong and you don't get the expected results, it becomes very difficult t...
What needs improvement with Qualys CyberSecurity Asset Management?
One of the significant challenges Qualys is discovery, which I know Microsoft excels at. I can't recall how well Qualys performs this function; it seems I might be missing some details. However, if...
What is your primary use case for Qualys CyberSecurity Asset Management?
We are using Qualys CyberSecurity Asset Management for daily activities such as identifying new assets through network scanning and agent-based scanning for newly provisioned assets. When any new a...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Information Not Available
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