ConnectWise RMM vs Plixer Scrutinizer comparison

ConnectWise and Plixer are both solutions in the Network Monitoring Software category. ConnectWise is ranked #54 with an average rating of 8.3, while Plixer is ranked #72. ConnectWise holds a 0.6% mindshare in NMS, compared to Plixer’s 0.5% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 92% of Plixer users who would recommend it.

ConnectWise RMM

Read 8 ConnectWise RMM reviews

5,506 Views
1,817 Comparison Views

100% willing to recommend

Plixer Scrutinizer

Read 15 Plixer Scrutinizer reviews

3,344 Views
2,508 Comparison Views

92% willing to recommend

ConnectWise RMM

Plixer Scrutinizer

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Plixer Scrutinizer based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Plixer Scrutinizer Report (Updated: August 2026).

Buyer's Guide

ConnectWise RMM vs. Plixer Scrutinizer

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

54th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)

Plixer Scrutinizer

Ranking in Network Monitoring Software

72nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.6%
Plixer Scrutinizer	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

Faiz Fortune

Project Engineer at Moksh Tech

Automated monitoring has streamlined time tracking and project management across all clients

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

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Ira Mulyanti

Sales Director at ARGA SOLUSI

An affordable product with great integration capabilities

Plixer Core Platform is a valuable feature and a good software. Plixer Scrutinizer uses NetFlow analysis to monitor whatever is there in a network. Price-wise, Plixer Scrutinizer is not an expensive product. Basically, Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features. Plixer Scrutinizer is a tool that can integrate with any other brand or product in the market, so it is not an area of concern.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"At this point, this product does everything that I want."

"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."

"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"It enables us to respond to issues quickly and efficiently."

More ConnectWise RMM pros

"We didn't experience any bugs."

"Scrutinizer does exactly what we need it to do; we're very happy with it, we're not looking to change in the short-term or long-term, and it's a product that runs without any issues and gives the information that we need."

"My boss and I have been very happy with the product."

"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."

"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."

"We have had many requests to understand in the network which devices are connected to others. Most people don't have this information or are able to establish a map of data flow everywhere around the network. Scrutinizer can really help with this. We are using it to understand who is talking to what, how, and which protocols can help us to improve security and analyze flow."

"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."

"I really feel, after reviewing three at one time and knowing some other ones, the bang and performance for the dollars, and the capacity and the flexibility; it's really second to none in those situations."

More Plixer Scrutinizer pros

Cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"ConnectWise RMM sometimes has a lag, and the speed can be an issue."

"The solution could improve by offering better overall management and dashboards."

"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."

"There is room for improvement around the data that they have on the website about solutions."

"The reporting structure, the front-end GUI, also needs some work."

"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."

"Though Plixer Scrutinizer has network detection and response, it's an area that needs just a little more rounding out."

"They're working on the security areas, so it can provide more insight."

"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."

"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."

More Plixer Scrutinizer cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"Compared to some of the other tools we have, it's incredibly reasonably priced."

"Currently, the license for Plixer Scrutinizer is subscription-based and at a yearly fee. The price would depend on the amount of traffic you pull in. For example, there are several blocks from a 10K flow, a 40K flow, and a 100K flow, and based on the number of devices that you receive the flows from, that's the license, and it is not a per-interface pricing model, so that is a very strong, very competitive pricing feature of Plixer Scrutinizer. Licensing for the product is also not based on the number of storage, compared to some competing products that are priced based on the amount of storage you need, particularly based on the retention and the amount of data. Plixer Scrutinizer licensing is based on the device, and it's more in the direction of $10,000 because, with just $1,000, you don't have anything."

"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."

"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."

"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."

"We recently bought a license upgrade, so we will integrate more exporters. We upgraded from a 25 exporter license to a 50 exporter license. Therefore, there will be more flows, and this will be an extension. I don't know when we will purchase a faster server, because the server that we have is quite new."

"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."

"The license is per device. We have 50 devices."

More Plixer Scrutinizer pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

14%

Outsourcing Company

Comms Service Provider

Performing Arts

Financial Services Firm

11%

Outsourcing Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

See all answers

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

See all answers

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

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Compared 8% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

August 2026

Download ConnectWise RMM product report

Buyer's Guide

Plixer Scrutinizer

August 2026

Download Plixer Scrutinizer product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Plixer Scrutinizer provides enhanced network traffic management and security analytics, enabling organizations to quickly identify bandwidth issues and threats through comprehensive reporting and real-time monitoring.

Plixer Scrutinizer is a network monitoring tool that efficiently manages and visualizes traffic to detect bandwidth utilization and security threats. Its integration capabilities and compatibility with network devices enhance data context, ensuring robust network visibility. Organizations leverage its rapid data processing and extensive customization options for specific needs, supporting both on-premise and cloud deployment strategies.

What are the key features of Plixer Scrutinizer?

Comprehensive Reporting: Offers detailed insights to facilitate informed decision-making.
User-Friendly Interface: Simplifies navigation and improves user experience.
Advanced Security Analytics: Provides enhanced security threat detection capabilities.
Integration Capabilities: Ensures seamless compatibility with network devices and security products.
Real-Time Traffic Monitoring: Allows for immediate network traffic assessment.
Customization Options: Adapts to specific organizational needs and requirements.

What benefits and ROI should users expect from Plixer Scrutinizer?

Efficient Bandwidth Management: Ensures optimal utilization and performance.
Enhanced Threat Detection: Identifies and mitigates security risks promptly.
Improved Network Visibility: Offers comprehensive oversight of network activities.
Cost-effective Data Processing: Reduces operational costs through streamlined processes.

In sectors like telecommunications, educational institutions, and healthcare, Plixer Scrutinizer supports network monitoring and troubleshooting. It helps track bandwidth utilization and security, enabling capacity planning and analyzing traffic across multiple vendor environments.

Plixer

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker

Buyer's Guide

ConnectWise RMM vs. Plixer Scrutinizer

August 2026

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Find out what your peers are saying about ConnectWise RMM vs. Plixer Scrutinizer and other solutions. Updated: August 2026.

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