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ConnectWise RMM vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Sentiment score
4.7
InfluxDB enhances efficiency by reducing display time and workforce needs, streamlining projects without extra licensing investments.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
InfluxDB reduced my time to show data without any interruption, also reducing the number of people needed to manage the project; it is very good to have InfluxDB in my project.
Student at a educational organization with 1,001-5,000 employees
 

Customer Service

Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
Sentiment score
5.5
Users find InfluxDB forums comprehensive, but may face slow support unless using premium services; many resolve issues independently.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
 

Scalability Issues

Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
Sentiment score
6.9
InfluxDB is scalable and useful for data monitoring, with mixed feedback on cost, backup, and performance at enterprise levels.
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
InfluxDB's scalability is fine for me; I gather a lot of metrics and have not had any issues.
Network engineer at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
Sentiment score
8.0
InfluxDB is stable and reliable, with occasional data loss, manageable with Kafka; supporting various applications efficiently.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
After integrating Kafka, it never broke again, as Kafka handled messages and metrics appropriately, decreasing the message throughput.
Deployment Engineer at Derq
 

Room For Improvement

ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
InfluxDB needs improved UI simplicity, error logging, backup capabilities, query language, clustering, documentation, performance, and security enhancements.
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
There is room for improvement, such as regarding backups and enhanced security through other types of authentication or encrypted data in TLS.
Network engineer at a energy/utilities company with 10,001+ employees
If better documentation were available, allowing me to find everything, including specific port numbers and procedures, it would have been much easier, and I wouldn't have had to spend time researching how to integrate InfluxDB with my Kafka producers and consumers.
Deployment Engineer at Derq
 

Setup Cost

ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
InfluxDB's pricing change to a monthly fee affects enterprise costs, while some benefit from unclear setup and licensing details.
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
My experience with pricing, setup cost, and licensing for InfluxDB was great, as I did not use any license.
Network engineer at a energy/utilities company with 10,001+ employees
 

Valuable Features

ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
InfluxDB offers efficient time series capabilities and integration, ideal for high-performance data analysis and visualization in various projects.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
InfluxDB has positively impacted my organization by solving a monitoring problem that we had, coming up with a solution since we did not have any monitoring system, allowing us to build one from scratch.
Network engineer at a energy/utilities company with 10,001+ employees
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
67th
Ranking in IT Infrastructure Monitoring
48th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Server Monitoring (22nd), Cloud Monitoring Software (38th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (6th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)
InfluxDB
Ranking in Network Monitoring Software
23rd
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (8th), NoSQL Databases (6th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.3%, up from 0.1% compared to the previous year. The mindshare of InfluxDB is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
InfluxDB0.3%
ConnectWise RMM0.3%
Other99.4%
Network Monitoring Software
 

Featured Reviews

DH
Manager, Technical Team at Expert It Solutions Alberta
Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable
The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
HJ
Senior System Developer at Norled
Tracking vessel movements seamlessly with continuous data collection and query execution
We mainly write and read data from InfluxDB. We perform very simple queries to do time series on a key, which is a unique ID of the vessel. We will select a vessel and select from time to time stamp. That’s what we do. InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
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Top Industries

By visitors reading reviews
Performing Arts
13%
Comms Service Provider
10%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
Although I didn't encounter any significant challenges, I think that if there was a NoSQL version of InfluxDB, that would also help because I have used the SQL version. I wish InfluxDB were also av...
What is your primary use case for InfluxDB?
My main use case for InfluxDB involved working on a LEO satellite KPI monitoring application, where I gathered latency, throughput, packet loss, jitter, and various types of network data for severa...
 

Comparisons

 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about ConnectWise RMM vs. InfluxDB and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.