

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
If I need any assistance, I go onto our guide portal.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
ConnectWise RMM has been quite stable for the last eight months.
We always have problems where we can't log into it, so we have to use the web version.
The pricing for ConnectWise RMM is reasonable.
My experience with pricing, setup cost, and licensing was very smooth.
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
| Product | Mindshare (%) |
|---|---|
| ConnectWise RMM | 0.6% |
| Evanios | 0.5% |
| Other | 98.9% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
Evanios offers a comprehensive approach to IT system management, optimizing workflows through integration and automation tools tailored for IT operations. It enhances efficiency by streamlining data processes and providing a unified platform for system monitoring.
Designed for IT environments, Evanios integrates seamlessly with existing infrastructures, offering streamlined workflows and effective data management. Its powerful automation tools facilitate incident response and problem resolution, ensuring that IT operations run smoothly and efficiently. Especially useful in complex systems, Evanios enhances operational coherence without disruption. Its focus on integration and automation ensures that users gain greater control and insight into their IT landscapes.
What are the key features of Evanios?Industries such as finance, healthcare, and manufacturing implement Evanios to maintain robust IT systems. Financial institutions rely on its integration capabilities to ensure compliance and security, while healthcare providers benefit from its real-time monitoring to safeguard patient data integrity. Manufacturing sectors use Evanios to optimize production processes by reducing downtime through predictive maintenance.
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