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Comodo MDR vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comodo MDR
Ranking in Managed Detection and Response (MDR)
38th
Average Rating
10.0
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Managed Detection and Response (MDR)
30th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), Security Information and Event Management (SIEM) (49th), SOC as a Service (8th), Extended Detection and Response (XDR) (44th)
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of Comodo MDR is 0.9%, up from 0.4% compared to the previous year. The mindshare of Netsurion is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Netsurion1.2%
Comodo MDR0.9%
Other97.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Navin Mohinani - PeerSpot reviewer
CEO at Forte IT Solutions
Have faced integration challenges but continue to benefit from strong security and proactive response features
The biggest advantage of the product, as I see it as a reseller, is its security and reporting. The automated incident response feature in Comodo MDR works fantastic. When customers install custom tailor-made software which is not recognized by Comodo MDR endpoint detection response tool, it runs in an isolated environment, virtual environment, sandbox environment. If it determines that this software is not secure, not verified, or not approved by system admin, it blocks the software immediately. The software will not run, and it sends a report to the admin email instantly. If there is any issue with the software or if any incident such as a malware attack or ransomware attack is happening, or something is trying to make changes to the system files, it immediately blocks the software tool and reports back to the admin. As a reseller partner and secondary admin for the customers, my team and I directly receive a mail, and we take control of that machine. It even blocks complete network access to that machine. On the hardware side, if there is a hard disk full or RAM 90% usage or CPU 90% usage or any of these incidents, we set up an alert notification option for it. The moment these incidents occur, it sends an alert so we can recommend customers upgrade their hardware or check if there is any malfunctioning software consuming too much RAM and CPU. This incident response use case helps us keep customer machines' performance to the maximum. The 24/7 monitoring capability supports a lot in contributing to our cybersecurity strategy. It is very much compatible with our goal.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."
"The automated incident response feature in Comodo MDR works fantastic; when customers install custom tailor-made software which is not recognized by Comodo MDR, it runs in an isolated environment, and if it determines the software is not secure, it blocks it immediately and sends a report to the admin."
"The product is fairly new compared to others like Trend Micro or Symantec. However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers. It can prevent malicious operations from spreading to other applications or the network. This feature is particularly effective because it operates at the IO level, unlike behavior or signature analysis used by other products. It contains threats and alerts administrators about whether they are false positives or real threats that need immediate action or support recommendations."
"However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The product satisfies our compliance, and thus, all of our auditors."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"The 24/7 monitoring and alerting have positively affected our security maturity because now we have people with eyes on our security events 24/7."
 

Cons

"They should consider adopting the desktop version as a solution."
"Users pay $60 per user per year, and in case there is an issue, support tickets take nearly three days or sometimes even more for a clear resolution or an answer."
"I think having a higher level of MDR would be beneficial, although it's quite expensive."
"I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just monitoring the network but also taking actions to stop and detect threats. We haven't implemented this yet, but we're considering it for our organization's plans."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"I would like to see the dashboard come up more quickly."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
 

Pricing and Cost Advice

"The pricing falls within the moderate range."
"The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide discounts to enterprises."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"Our pricing for Netsurion last year was US $52,000 per year."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
19%
Construction Company
12%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What needs improvement with Comodo MDR?
Areas for improvement are mainly on the software side. They are trying to integrate some functionalities, but their API integration with some CRM and invoicing tools is not appropriate or 100% comp...
What is your primary use case for Comodo MDR?
The major use case for the product is mainly for endpoint security and endpoint management.
What advice do you have for others considering Comodo MDR?
The real-time threat analysis aspect of the product helps minimize downtime. If there is an issue, there is an issue. The moment it detects a removable issue, it removes it in the background. One o...
Ask a question
Earn 20 points
 

Also Known As

Comodo Managed Detection and Response
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Comodo MDR vs. Netsurion and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.