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CodeTwo Backup for Office 365 vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CodeTwo Backup for Office 365
Ranking in SaaS Backup
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in SaaS Backup
12th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (27th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (19th)
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of CodeTwo Backup for Office 365 is 1.2%, up from 0.7% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva Phoenix2.0%
CodeTwo Backup for Office 3651.2%
Other96.8%
SaaS Backup
 

Featured Reviews

ME
Security Consultant at Global Brands Group (GBG)
Incremental backup simplifies content recovery with beneficial features for email and file services
Almost all the features are valuable for Microsoft 365, specifically signatures and backup for email services and files for Microsoft. It is a full module suitable for any organization. The incremental backup feature is beneficial as it allows me to restore any imaging and filing with just a few clicks, simplifying content recovery after errors occur.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."
"Almost all the features of CodeTwo are valuable for Microsoft 365."
"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"The solution is great for companies that need backup capabilities."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"We chose the best one that works for us which was Druva Phoenix."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
 

Cons

"There is room to improve in managing email signatures."
"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."
"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The product's pricing needs to be improved."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
 

Pricing and Cost Advice

"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?
The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...
What needs improvement with CodeTwo Backup for Office 365?
I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...
What is your primary use case for CodeTwo Backup for Office 365?
I was a partner for customer management, and I used CodeTwo Backup for Office 365 to manage backup solutions for my organization.
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

No data available
CloudRanger
 

Overview

 

Sample Customers

Information Not Available
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about CodeTwo Backup for Office 365 vs. Druva Phoenix and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.