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CTERA Enterprise File Services Platform vs Code42 Incydr comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cloudflare improves speed, security, and stability, leading to significant financial benefits with an ROI of 318% for businesses.
Sentiment score
7.5
Code42 Incydr offers cost savings, enhanced security, reduced downtime, and increased productivity, leading to a high return on investment.
Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
7.2
Cloudflare's support is praised for responsiveness, though non-paying users and regions without local offices face challenges.
Sentiment score
8.8
Code42 Incydr's customer service is highly praised for its responsiveness, professionalism, clear communication, expert support, and comprehensive resources.
Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
You can get a support engineer with the best qualifications.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
8.2
Cloudflare efficiently handles increased traffic and growth, offering scalability, robust network performance, and seamless expansion for enterprises.
Sentiment score
7.9
Code42 Incydr is highly scalable and integrates seamlessly, with minor setup issues but reliable performance for growing and established businesses.
Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
I rate its scalability a ten out of ten because I had no issues with it.
I rate the scalability a ten out of ten.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.7
Cloudflare is generally stable and reliable, but occasional issues with downtime, speed, and DDoS protection are reported.
Sentiment score
7.8
Code42 Incydr is highly reliable and stable, with users rarely encountering any issues, bugs, crashes, or glitches.
Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

Cloudflare needs analytics, threat insights, improved support, user-friendly dashboards, and simplified pricing, with consistent caching and security features.
Code42 Incydr could enhance support, efficiency, and features, especially for newcomers and those relying on content-specific filtering.
The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
I would like to see Cloudflare take on more of the advocacy and lobbying role for internet security because they're the leaders in it.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
 

Setup Cost

Cloudflare offers flexible pricing with plans for small businesses to enterprises, balancing cost with comprehensive features and protection.
CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
A free version of the solution is available.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

Cloudflare offers caching, DDoS protection, and CDN services, enhancing website speed and security with intuitive interface and global reach.
Code42 Incydr is user-friendly, offers continuous backups, excellent visibility for remote workforces, and customizable risk-scoring with minimal resource use.
CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
For me, the valuable feature is DDoS protection.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Code42 Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (26th)
CTERA Enterprise File Servi...
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Backup (12th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (11th)
 

Mindshare comparison

Data Loss Prevention (DLP)
File System Software
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
13%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
7%
Retailer
6%
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers ...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within in...
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of al...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain s...
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about Microsoft, Zscaler, Broadcom and others in Data Loss Prevention (DLP). Updated: May 2025.
853,831 professionals have used our research since 2012.