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CloudAlly vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
47th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (24th), MSP Backup (9th)
Norton Small Business
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (15th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of CloudAlly is 0.7%, up from 0.6% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface of CloudAlly significantly enhances data protection."
"The most valuable feature of Norton 360 has been its robust notification system."
"The solution has good performance."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The performance is fine."
"The solution detects viruses very, very fast."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"Norton 360’s features for device optimization could be better."
"The tool should be easily available in the market and should be cheaper."
"There's a need for enhanced security measures."
"The integration with Android devices needs enhancement."
"The updates must be less frequent."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"I would like to see Norton 360 improve the speed of its cloud backup."
"The tool's price is an area of concern where improvements are required."
 

Pricing and Cost Advice

Information not available
"The tool has a yearly licensing."
"It is an inexpensive product. We purchase its yearly license."
"The solution is cost-effective."
"The price is fairly acceptable."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
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Top Industries

By visitors reading reviews
Legal Firm
26%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
6%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Information Not Available
Find out what your peers are saying about CloudAlly vs. Norton Small Business and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.