"It's very easy to install and it includes the Intune portal from Microsoft where I can control all the devices from one place."
"The most valuable feature of this solution is its monitoring."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"Better logging allows us to find problems and take appropriate steps to lock them out."
"Everything from Microsoft is integrated. You receive regular reports on them all. You can push your reports, logs, and security alerts, which are all integrated. It is crucial that these solutions work natively together to deliver coordinated detection and response across our environment."
"The general usability of the solution is very straightforward."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"The automation and orchestration tools are the most valuable features."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The initial setup is straightforward."
"It has a quick detection and response time."
"The reputation of the brand is very good."
"It's great that the solution is integrated with FortiAnalyzer."
"I want them to enhance in-session policy."
"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand."
"In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"I would like to see them include more features in the older licenses. There are some features that are not available, such as preventing or analyzing cloud attacks."
"Microsoft Defender for Cloud Apps' initial setup was quite technical but we were prepared. The time of the implementation depends on the job and how many users are being set up."
"There are challenges with detection and there are challenges with false-positive rates."
"Sometimes the support is actually lacking."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"Remediation stuff could be integrated into the product's automation."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"Technical support could be improved."
"The solution doesn't connect well with the network devices."
"The area that needs improvement is integration with multiple third-party vendors."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
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Cisco SecureX is ranked 5th in Extended Detection and Response (XDR) with 10 reviews while Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 4 reviews. Cisco SecureX is rated 9.0, while Fortinet FortiSOAR is rated 7.4. The top reviewer of Cisco SecureX writes "Combines multiple sources of security intelligence, making it easy to correlate events in our environment with those outside of it". On the other hand, the top reviewer of Fortinet FortiSOAR writes "Accessible with good centralization and a straightforward initial setup". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk Phantom, Microsoft 365 Defender, Trend Micro XDR and Microsoft Defender for Cloud, whereas Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Splunk Phantom, IBM Resilient, ServiceNow Security Operations and SECDO Platform.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
