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Cisco Secure Network Analytics vs ConnectWise RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Secure Network Analytics improves visibility and detection, aiding IT collaboration; value varies by environment and enhances security posture.
Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
6.1
Cisco Secure Network Analytics receives praise for its knowledgeable international support, despite occasional challenges with local expertise.
Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
There is a lack of adequate local support from the Indian side.
Group Head at Stpi
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
CEO at BRIGHT-i SYSTEMS LIMITED
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
If I need any assistance, I go onto our guide portal.
Project Engineer at Moksh Tech
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
 

Scalability Issues

Sentiment score
6.3
Cisco Secure Network Analytics scales well for enterprises, though high costs and outdated hardware can limit effectiveness.
Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
The scope of the load balancing work was a team effort where we used three tools for load balancing.
Senior Developer at Atlas Laboratory
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
 

Stability Issues

Sentiment score
8.3
Cisco Secure Network Analytics is praised for stability, minimal downtime, and reliability despite initial setup challenges and infrastructure complexity.
Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Cisco products are incredibly stable, boasting a 200% stability.
Group Head at Stpi
Once resolved, the system works well, and overall I think it's good.
CEO at BRIGHT-i SYSTEMS LIMITED
ConnectWise RMM has been quite stable for the last eight months.
Project Engineer at Moksh Tech
 

Room For Improvement

Cisco Secure Network Analytics needs better integration, user interface, AI features, and simplified setup with improved training and database management.
ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Group Head at Stpi
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
CEO at BRIGHT-i SYSTEMS LIMITED
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
 

Setup Cost

Cisco Secure Network Analytics is costly with complex licensing, though valued for features; pricing strategy adjustments are suggested.
ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
Cisco solutions are considered to be very expensive.
Group Head at Stpi
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
CEO at BRIGHT-i SYSTEMS LIMITED
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
 

Valuable Features

Cisco Secure Network Analytics offers comprehensive visibility and enhanced threat detection, improving security and reducing investigation times effectively.
ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
AI provides suggested common lines and protection features that help safeguard networks from various threats or unwanted situations.
CEO at BRIGHT-i SYSTEMS LIMITED
The best feature of Cisco Secure Network Analytics is its reliability, which I find to be the one that gets used the most.
Senior Developer at Atlas Laboratory
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Group Head at Stpi
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
 

Categories and Ranking

Cisco Secure Network Analytics
Ranking in Network Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (6th), Cisco Security Portfolio (8th)
ConnectWise RMM
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco Secure Network Analytics is 0.9%, down from 1.2% compared to the previous year. The mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Secure Network Analytics0.9%
ConnectWise RMM0.6%
Other98.5%
Network Monitoring Software
 

Featured Reviews

Muhammad Harun-Owr-Roshid - PeerSpot reviewer
CEO at BRIGHT-i SYSTEMS LIMITED
Have streamlined network visibility and troubleshooting while seeing benefits from AI integration
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper management of the database is also important; it should be centralized for easier data collection from a single database. When precise manual analysis is needed, it's sometimes difficult, so having a centralized database will allow network admins to find actual scenarios more effectively, especially since some information may not be visible on the GUI. Cisco should upgrade their hardware part to run the database, because sometimes it cannot handle the load while all features are running in the network. The database management should indeed be centralized because while AI runs behind the systems, central management is essential. For example, in a network with 100 Cisco switches, a few routers, firewalls, and access points, all data generated should be preserved in a central database. This approach simplifies management and analysis for troubleshooting, as GUI interfaces may not always provide visible information. Centralizing the database will allow for better understanding of which information is preserved for each specific device.
Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Government
8%
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise52
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Stealthwatch?
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions. However, ...
What needs improvement with Cisco Stealthwatch?
Several features often look very promising during evaluation or implementation but end up being used only lightly in day-to-day operations. Advanced reporting and scheduled compliance reports look ...
What is your primary use case for Cisco Stealthwatch?
My main use case for Cisco Secure Network Analytics has been network visibility and anomaly-based threat detection within the enterprise environment. In security operations and VAPT-related activit...
What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
 

Also Known As

Cisco Stealthwatch, Cisco Stealthwatch Enterprise, Lancope StealthWatch
Continuum Command, Continuum RMM
 

Overview

 

Sample Customers

Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Find out what your peers are saying about Cisco Secure Network Analytics vs. ConnectWise RMM and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.