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Cisco Secure Email Threat Defense vs Hornetsecurity 365 Total Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email Threat D...
Ranking in Email Security
23rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Hornetsecurity 365 Total Pr...
Ranking in Email Security
21st
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Office 365 Protection (6th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Cisco Secure Email Threat Defense is 1.1%, up from 1.0% compared to the previous year. The mindshare of Hornetsecurity 365 Total Protection is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Hornetsecurity 365 Total Protection1.0%
Cisco Secure Email Threat Defense1.1%
Other97.9%
Email Security
 

Featured Reviews

GC
Senior Cybersecurity Engineer at a financial services firm with 11-50 employees
Provides robust email security features but requires improved modernization and complexity management
Modernization is an area that could be improved for Cisco Secure Email Threat Defense, as some features have lagged behind newer competitors, potentially offering more advanced analysis capabilities. The initial setup is not straightforward and requires expertise and time to master configurations such as spoofing and DLP. More control over backend functionalities and simplifying rule management could enhance user experience. The product's complexity at times results in redundant rule sets that are difficult to untangle, highlighting the need for streamlined management systems and a more user-centric approach to system configuration. Furthermore, the pricing might deter new users who could opt for alternative, more cost-effective solutions.
HM
CEO at Cyber Internet Services (Pvt) Ltd.
Comprehensive email protection has secured sensitive communications and simplified threat management
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything. While Hornetsecurity 365 Total Protection is good right now, it would be better to improve the price. At the end, the client sees the price, and in Puerto Rico, the market is different than in the United States since here the client sees price independent of security. I have more effort to explain the difference between price versus technology, which is important because in Latin America, the price may not be the same as in the US due to the company's increase not being the same volume. When clients have many mailboxes, the price is more important than the technology. I do not know why, but this really happens.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"On ease of use, it rates very high."
"Cisco Cloud Mailbox is used for copying emails, anti-spamming, and securing the company's email, and we really enjoy the anti-spamming capabilities as well as the rejecting of bulk emails, which we can customize by adjusting the variables, and it is very user-friendly."
"This solution is easy to use."
"Overall, it's certainly a very good idea to integrate another layer on top of Microsoft Advanced Threat Protection."
"I highly recommend it as one of the best choices."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"It's very easy to deploy and configure."
"I have a lot of control over spam and phishing emails."
"This service has allowed me to focus on my core environment and ensure the safety of my customer's data."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
"My advice for people considering using Hornetsecurity 365 Total Protection is that the simplicity is the best option because Hornetsecurity 365 Total Protection includes everything in one platform and provides a 360-degree view."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"Backup and restore are precious features."
 

Cons

"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The learning curve shows that in the beginning, there are numerous false positives. For one month, we had to reclassify the false positives manually until the system learned."
"Cisco's multiple product lines and verticals made this just one of their many verticals, and we could see a shift in focus."
"The behavioral analysis capability of Cisco Secure Email Threat Defense is not particularly helpful for identifying new, evolving threats within my company, as it keeps flagging legitimate emails as malicious."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"I wouldn't recommend Cisco to others because I think Fortinet is better."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"The pricing is a little high compared to other products."
"The solution’s pricing is not reasonable."
"They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"A reduction of 10% in pricing can be an improvement."
 

Pricing and Cost Advice

"Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."
"The solution’s pricing is manageable."
"The feedback from vendors and customer is that it is expensive."
"It is expensive compared to other vendors."
"The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive."
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Top Industries

By visitors reading reviews
Marketing Services Firm
11%
Outsourcing Company
9%
Comms Service Provider
8%
Healthcare Company
8%
Comms Service Provider
12%
Outsourcing Company
12%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Secure Email Threat Defense?
Comparatively with other products, the pricing of Cisco Secure Email Threat Defense is normal. As a technical guide, I am not very aware of the pricing details.
What needs improvement with Secure Email Threat Defense?
We have deployed Cisco Secure Email Threat Defense in two customer environments. It is still in development as a new product. Some customer requirements, such as sending logs to a Syslog server, ar...
What is your primary use case for Secure Email Threat Defense?
We are working with Cloud Mail Gateway and on-premise mail gateways. We have worked with Cisco Secure Email Threat Defense.
What needs improvement with Hornetsecurity 365 Total Protection?
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the ...
What is your primary use case for Hornetsecurity 365 Total Protection?
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
What advice do you have for others considering Hornetsecurity 365 Total Protection?
The price of Hornetsecurity 365 Total Protection is good right now. I would rate Hornetsecurity 365 Total Protection a 10 because it is good. My advice for people considering using Hornetsecurity 3...
 

Also Known As

Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense
No data available
 

Overview

 

Sample Customers

Luiss University, Lone Star College, T-Systems, Magyar Telekom
concordia, fraunhofer, mazars
Find out what your peers are saying about Cisco Secure Email Threat Defense vs. Hornetsecurity 365 Total Protection and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.