Cisco DNA Center vs Infraon IMS comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
60th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cisco DNA Center
Ranking in Network Monitoring Software
24th
Average Rating
7.8
Number of Reviews
38
Ranking in other categories
Network Management Applications (1st), Network Automation (1st)
Infraon IMS
Ranking in Network Monitoring Software
83rd
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Server Monitoring (26th), IT Infrastructure Monitoring (65th), Cloud Monitoring Software (40th)
 

Mindshare comparison

As of June 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, down from 0.6% compared to the previous year. The mindshare of Cisco DNA Center is 1.5%, up from 0.2% compared to the previous year. The mindshare of Infraon IMS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
Network Management Applications
23.7%
Network Automation
24.3%
Server Monitoring
0.3%
IT Infrastructure Monitoring
0.1%
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
JB
May 19, 2023
Beneficial wireless assurance, useful visibility, but more deployment features needed
We are using Cisco DNA Center for network management and wireless assurance Our business functions better by using Cisco DNA Center because we have better visibility of wireless and configuration deployment. The most valuable features of Cisco DNA Center are wireless assurance and visibility.…
MS
May 4, 2021
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It gives us automation capabilities for pushing out the configuration to branch networks. It also provides visibility into the health of user network devices."
"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"It is simple to manage and it is all done from a single dashboard."
"People like to use the dashboards to get an overview of their network."
"Automation is another key highlight. With automation, you can automate everything through a single port."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The feature that I like the most and the best part is the customization."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The backup, restore, and comparison features are all good."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The product has many features that do not work properly."
"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"The solution can be quite pricey."
"DNA Center has been on the market for a few years and they need to update it."
"They should include UTM features in the product."
"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"An area that needs improvement is the integration with other vendors."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Email support is a bit slow. Once you drop an email, it takes time."
 

Pricing and Cost Advice

"The solution is expensive."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"We have a three-year license with them."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"We get a yearly license at the time we buy the product."
"I would rate the pricing a six out of ten, with ten being expensive."
"The product is very costly."
"Our licensing agreement is for three years."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Government
10%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
13%
Healthcare Company
12%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especial...
What is your experience regarding pricing and costs for Cisco DNA Center?
The tool's licensing may not come across as something that may be friendly for users. Customers may not like the lice...
What needs improvement with Cisco DNA Center?
In terms of the clustering part, there are some concerns. I feel like the clustering part is there because it is buil...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
 

Also Known As

No data available
DNA Center
Everest IMS
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Cisco DNA Center vs. Infraon IMS and other solutions. Updated: May 2024.
787,817 professionals have used our research since 2012.