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Cisco DNA Center vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
20th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
Infraon IMS
Ranking in Network Monitoring Software
82nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (33rd), IT Infrastructure Monitoring (56th), Cloud Monitoring Software (49th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 0.7%, down from 1.4% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.7%
Infraon IMS0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Deployment is easier than it was five or six years ago."
"In terms of software-defined networking, I think it's an outstanding product."
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"Automation helps configure devices without manual intervention, enabling zero-touch provisioning."
"Cisco DNA Center is something that I recommend."
"Cisco DNA Center is a user-friendly solution."
"The monitoring is very valuable to me."
"We can monitor all devices and get the required information using the product."
"Overall, it's a wonderful one-stop ITSM solution for infrastructure."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The backup, restore, and comparison features are all good."
"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."
"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
 

Cons

"The features of Cisco DNA Center and Cisco Prime could have more parity."
"The cost is very high."
"Requires more focus on the digital side of things."
"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."
"We have had a lot of problems with the Cisco switches and have needed to upgrade the operating systems, which means that we have to upgrade the DNA."
"They can improve the network visibility. Licensing and its maintenance are also needed."
"It's a very hard software to learn. It's very deep, and when we first got it, there wasn't a whole lot of documentation on it."
"The pricing, setup cost, and licensing of Cisco DNA Center are expensive."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."
 

Pricing and Cost Advice

"We have a three-year license with them."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The tool is medium-priced."
"The price could be better. It's a very expensive tool."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The pricing is reasonable, given the features that they provide."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
8%
Financial Services Firm
8%
Healthcare Company
6%
Manufacturing Company
16%
Financial Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

DNA Center
Everest IMS
 

Overview

 

Sample Customers

Information Not Available
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Cisco DNA Center vs. Infraon IMS and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.