Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
The pricing for ConnectWise RMM is reasonable.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.4% |
| ConnectWise RMM | 0.1% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
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