Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
The pricing for ConnectWise RMM is reasonable.
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
| Product | Market Share (%) |
|---|---|
| Cisco DNA Center | 1.0% |
| ConnectWise RMM | 0.3% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
Cisco DNA Center delivers powerful centralized security, automation, and comprehensive analytics for enhanced network management. With an intuitive dashboard and integration with Cisco devices, it reduces errors, boosts efficiency, and ensures seamless wired and wireless network operations.
Organizations leverage Cisco DNA Center for network management and automation, offering increased visibility into traffic flows and efficient device provisioning. It supports real-time data transmission, network segmentation, and integrates with ISE. Features like wireless assurance, centralized management, and AI-driven insights into network health promote an efficient network environment while addressing compliance issues. However, improvements are necessary for better third-party integration, affordability, and more user-friendly documentation.
What are the solution's most important features?In industries like healthcare, finance, and education, Cisco DNA Center's advanced features facilitate the management of complex network infrastructures and aid in achieving compliance efficiently. Its ability to manage LANs and WLANs supports diverse networking environments including greenfield projects and SPN setups.
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
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