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CircleCI vs Glean Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CircleCI
Ranking in AI Software Development
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Build Automation (5th)
Glean Platform
Ranking in AI Software Development
6th
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (3rd), Search as a Service (4th), AI Agent Builders (4th), AI Customer Support (5th)
 

Mindshare comparison

As of October 2026, in the AI Software Development category, the mindshare of CircleCI is 0.4%, up from 0.3% compared to the previous year. The mindshare of Glean Platform is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Glean Platform0.4%
CircleCI0.4%
Other99.2%
AI Software Development
 

Featured Reviews

Arka Sarkar - PeerSpot reviewer
Technical Solution Support Development Engineer at Ericsson Global
Automated pipelines have accelerated microservice delivery and improve release consistency
Debugging is an important point for improvement because when pipelines fail, debugging can sometimes be difficult, especially for the complex workflows which we have already faced in our organization in different projects. Logs are available, but root cause analysis can take time, so that can be improved. Also, configuration management challenges exist. Although YAML configuration is flexible, it can become complex and hard to maintain as pipelines grow in size and include multiple workflow conditions. The limited visibility for large pipelines is also a concern. For very large enterprise pipelines, the UI can feel less intuitive in terms of tracking dependencies and understanding the full workflow at a glance. Cost optimization is one important point for improvement. In cloud-based usage, costs can increase due to long-running jobs and inefficient pipelines. Proper optimization through caching and parallelism is required, otherwise it can become expensive, which we faced in one of our telecom projects last year. One thing CircleCI can improve is related to cloud runners, where any network or platform issues can impact pipeline execution. This can be a concern for critical telecom deployments.
reviewer2810748 - PeerSpot reviewer
Analyst at a financial services firm with 1,001-5,000 employees
Creating low-code agents has transformed policy queries and now saves employees hours daily
What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CircleCI has positively impacted my organization significantly, as it generates a lot of code very fast, saving a lot of time in what was otherwise a long process of understanding requirements and manually writing the code and unit tests."
"We have seen a clear return on investment from using CircleCI at Ericsson, both in terms of efficiency and quality."
"The ability to automate the build process in a seamless way and run workflows effortlessly. It supports parallel builds so it can scale well. Also, it covers the basics of any build and integration tool, including email notifications (especially when tests are fixed), project insights, etc."
"CircleCI has positively impacted my organization by allowing us to build quicker and do things quicker."
"The automation workflow in CircleCI related to third-party applications is very good and allows standardization of applications."
"Since I am an automation developer, I use selenium a lot; it is quite easy to run the tests in CircleCI, which comes with pre-installed Chrome/chrome driver and Firefox, is fast to set up, and has a shorter learning curve than Jenkins and TeamCity."
"CircleCI has positively impacted the organization, as it has been used for many years and serves as the main source for application deployment."
"The benefit I see from using CircleCI is that we work in a smooth environment, so everything functions well."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Productivity has really skyrocketed."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Life became so easy when we started using Glean Platform."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
 

Cons

"For half year we have used circleCI, then we go back to jenkins."
"The solution’s pricing could be better."
"The pricing could be improved as it is pretty complex."
"CircleCI can be improved by making it less costly, as it is very expensive."
"Billing is a mess."
"Regarding flexibility, Azure pipelines has the ability to pass variables with greater flexibility than CircleCI offers."
"Integration with Microsoft Azure is one area for improvement. Azure is growing in its user base, and supports various cloud infrastructure components such as Service Fabric, App Service, etc. Some of Azure’s deployment models (like Kudu) require a steep learning curve, but if CircleCI would come up with such features (deployment to App Service) out of the box, it would be amazing."
"Sometimes the documentation is too in-depth."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"There are multiple ways in which Glean Platform can be improved."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Sometimes Glean Platform gets slowed down."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
 

Pricing and Cost Advice

"The price of CircleCI could be less expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
14%
Comms Service Provider
11%
Outsourcing Company
11%
Financial Services Firm
15%
Outsourcing Company
14%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What needs improvement with CircleCI?
Debugging is an important point for improvement because when pipelines fail, debugging can sometimes be difficult, especially for the complex workflows which we have already faced in our organizati...
What advice do you have for others considering CircleCI?
I would advise organizations or individual developers who are trying to use CircleCI to begin with basic pipelines and gradually move to advanced workflows such as deployment automation, parallel j...
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...
 

Comparisons

 

Also Known As

No data available
Glean Work AI Platform
 

Overview

 

Sample Customers

Shopify, Zenefits, Concur Technologies, CyberAgent
Information Not Available
Find out what your peers are saying about CircleCI vs. Glean Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.