We compared Check Point Security Management and IBM Security QRadar based on our users' reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Check Point Security Management is praised for its centralized management features, user-friendly interface, and extensive monitoring capabilities. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Check Point Security Management could improve by simplifying the migration of security policies, optimizing performance, and expanding its management API. Other pain points include threat tracking and documentation. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Check Point Security Management's customer service is widely praised for being knowledgeable, supportive, and reliable. Although some users had problems with inexperienced agents and coordination issues, the overall support experience is positive. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Check Point Security Management is generally seen as easy to set up if the user has some expertise. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Check Point Security Management is seen as a solid investment, offering flexibility and a good value for the price. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Check Point users said the solution offers a steady ROI over time. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"It's a great solution for management. We can manage a lot at the same time with one security management system. Also, each gateway depends on the other, which is helpful."
"Mobile access has helped us cater to more than 4000 users so that they can work from home."
"The product has done a great job in protecting our business network and SCADA systems."
"The support is pretty incredible. Check Point has support rep programs that go all the way up to putting one of their own people in your business to help you. Then, they have support programs. If you're an expert, you just need to be able to download updated files and stuff. They have support programs like that, too."
"The solution is ideal for use and deployment in a large infrastructure environment."
"The management API is the best new feature for me. It allows us to further automate our customers' automated server ordering."
"The solution is easy to use and comes with few vulnerabilities. You don't have to worry about release upgrades. Life cycle management is very easy."
"The most valuable feature of Check Point Security Management is the high level of visibility"
"I have used IBM QRadar User Behavior Analytics in a Cloud Pak on Amazon, and there it runs on top of it and is easy to assess. Additionally, I have installed processes and characters."
"Improved our organization's TCO."
"Technical support is good overall."
"An engineer can live-monitor all the flow happening in real-time. This would help us a lot while investigating a case, and it would even help us with preventive actions."
"Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge."
"The tool's most valuable feature is log source management. It enables us to connect to various log sources, including content, authentications, or other customized integrations. These integrations can be tailored for use with other platforms that don’t already have built-in IBM add-ons."
"What I like about IBM QRadar User Behavior Analytics is that it uses machine learning algorithms to generate risk scoring for the user activity. I also like that it syncs with our Active Directory users, so it really has full coverage for all users in our environment."
"A nice benefit is when we go to the process of selecting our youth cases, they go by building blocks. QRadar links it to building blocks."
"I would like for users to have more control over the platform in the next release. Right now, the system is very central and general requiring new rules to be created that better-suite our requirements."
"I've found the solution was a bit unstable."
"They need to make a Mac version of the SmartConsole, in my opinion."
"You need some technical expertise to use the solution. I don't think it's accessible to the typical end-user. You need to access the box and use some command lines or the web interface. It would be nice to have a user-friendly dashboard and comprehensive reporting."
"It would be great if the SmartView Monitor could become integrated into the SmartView Console Platform."
"There is room for improvement in reliability."
"The tracking of new threats could be improved."
"The usability of the solution could be improved."
"We have had problems with networking."
"GUI needs to be improved."
"We sometimes get an error about the hard drive. Approximately once in two months, we can't find the logs, and they go missing, which is a terrible issue. We are getting support for this issue from our support company."
"The released patch quality is poor. IBM should test those patches on their side, not on the client's side."
"I would suggest QRadar release any documentation or give an online demo, like videos on YouTube. It would increase publicity and public appeal."
"QRadar log integration of various applications can be a tough job at times. There may be occasions when you will not find any QRadar guide on adding logs of a particular application. Even if you come across one, adding a log process is not an easy one."
"Dashboards and reports could provide better visualization of SIEM activity."
"The quality of technical support depends on the IBM support person. Sometimes, it's hard to get the right person on the other side. A ticket coordinator could be the key to better quality delivery."
More Check Point Security Management Pricing and Cost Advice →
Check Point Security Management is ranked 9th in Log Management with 55 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Check Point Security Management is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Check Point Security Management writes "Great DDoS protection, high availability, and useful firewall rule implementation". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Check Point Security Management is most compared with Wazuh, Fortinet FortiAnalyzer, LogRhythm SIEM, Splunk Cloud Platform and Graylog, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Check Point Security Management vs. IBM Security QRadar report.
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