IBM SevOne Network Performance Management and Centreon compete in the network performance management category. Based on various metrics such as scalability, customer service, and feature flexibility, IBM SevOne tends to have the upper hand in terms of scalability and detailed reporting capabilities.
Features: IBM SevOne Network Performance Management offers real-time infrastructure visibility through agentless monitoring, quick reporting, and high scalability, making it suitable for large infrastructures. Its ability to monitor millions of objects efficiently enhances its appeal to larger enterprises. Centreon, on the other hand, provides a flexible monitoring experience through its extensive use of plugin packs, and emphasizes strong third-party integration. This makes it a customizable solution that can be tailored to specific needs, especially beneficial for smaller companies with unique requirements.
Room for Improvement: IBM SevOne could enhance data migration processes during upgrades and address high-frequency polling impacts more effectively. Users suggest the need for more comprehensive release notes and ready-to-use policies. Conversely, Centreon could benefit from more robust APIs to simplify integrations, improved auto-scanning capabilities, and better cloud monitoring. Enhancing report customization options is also a noted area for improvement in Centreon.
Ease of Deployment and Customer Service: IBM SevOne is designed primarily for on-premises deployment, although it supports hybrid cloud environments to adapt to organizational needs. Its technical support stands out, providing resident engineers and quick response times. Similarly, Centreon also offers strong on-premises deployment with options for public cloud environments. Centreon's customer service is praised for responsiveness and knowledge; however, IBM SevOne may have a slight advantage due to its extensive support network.
Pricing and ROI: IBM SevOne follows a structured pricing model that scales with usage. While it can be expensive for large-scale use, the investment is justified by its advanced monitoring capabilities, leading to significant ROI. Centreon offers a cost-effective solution with open-source origins, although prices may increase with additional modules. Its affordability and flexibility suit smaller budgets, delivering solid monitoring without significant optional module costs.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
It is suitable for small, medium, and enterprise-level companies.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Centreon's pricing is not very expensive.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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