

IBM SevOne Network Performance Management (NPM) and Centreon compete in the network monitoring and performance management category. IBM SevOne appears to have the upper hand with its ability to provide detailed infrastructure monitoring and scalability, suited for large-scale networks.
Features: IBM SevOne NPM provides agentless visibility, real-time polling, flow data integration, and granular data retention. It excels in performance metrics, scalability, and can handle millions of objects, making it ideal for monitoring extensive networks. Centreon offers flexibility in data visualization, a single-page dashboard, and supports third-party modules. It is appreciated for its user-friendliness and flexibility in monitoring parameters.
Room for Improvement: IBM SevOne could improve the upgrade process, downstream suppression, reporting, and user flexibility, as well as offer better visualization and baselining. Centreon could enhance UI responsiveness and 3D mapping capabilities, improve third-party system integration, and optimize its network discovery feature. More robust cloud monitoring and a stronger API are also needed.
Ease of Deployment and Customer Service: IBM SevOne supports hybrid cloud environments with excellent customer service noted for responsiveness and knowledgeable staff, although the upgrade reliance on direct support can be cumbersome. Centreon also supports hybrid cloud environments and provides good customer service, yet users desire smoother integration and automation during deployment. Both offer strong customer support, with IBM SevOne slightly ahead in technical responsiveness.
Pricing and ROI: IBM SevOne offers flexible pricing models that start small and scale as needed, though extensive monitoring can be costly. The ROI is significant due to network monitoring improvements and reduced incident response times. Centreon is open-source and provides cost-effective solutions, with additional enterprise features available at higher costs. Its enterprise pricing is complex and has recently changed, impacting budget-conscious users.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
It is suitable for small, medium, and enterprise-level companies.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Centreon's pricing is not very expensive.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
| Product | Mindshare (%) |
|---|---|
| Centreon | 1.4% |
| IBM SevOne Network Performance Management (NPM) | 1.1% |
| Other | 97.5% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
IBM SevOne Network Performance Management offers real-time insights, customization, and integration capabilities to efficiently monitor network performance across diverse infrastructures, enhancing operational efficiency.
IBM SevOne NPM is recognized for its ability to provide scalable network monitoring across multi-vendor environments. It delivers real-time data insights essential for maintaining network health and performance. With features like SNMP monitoring, NetFlow data collection, and comprehensive dashboards, it supports proactive tracking and analysis. While challenges in upgrade processes and third-party integration exist, its ability to monitor network availability, capacity, and performance in complex environments makes it valuable for organizations managing data centers and virtual machines.
What are the key features of IBM SevOne NPM?In industries such as IT service providers and large enterprises, IBM SevOne NPM is implemented for its ability to monitor extensive network environments, including data centers and virtual machines. Its proactive monitoring and reporting capabilities are instrumental in maintaining network health and ensuring seamless performance across multiple regions and platforms.
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