Centreon vs Grafana Enterprise Stack comparison

Centreon and Grafana Labs are both solutions in the IT Infrastructure Monitoring category. Centreon is ranked #27 with an average rating of 7.3, while Grafana Labs is ranked #20 with an average rating of 8.6. Centreon holds a 1.6% mindshare in IM, compared to Grafana Labs’s 0.8% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 92% of Grafana Labs users who would recommend it.

Centreon

Read 31 Centreon reviews

8,544 Views
6,152 Comparison Views

93% willing to recommend

Grafana Enterprise Stack

Read 14 Grafana Enterprise Stack reviews

2,681 Views
2,654 Comparison Views

92% willing to recommend

Centreon

Grafana Enterprise Stack

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Grafana Enterprise Stack compete in the IT monitoring and data visualization category. Centreon appears to have an advantage for comprehensive IT infrastructure monitoring, whereas Grafana is preferred for its robust visualization capabilities and ease of use.

Features: Centreon offers real-time monitoring, customizable dashboards, and flexible integration capabilities. It supports unlimited devices at no extra cost and provides a wide range of plugins for various vendor software. Grafana Enterprise Stack excels in graphical representation and intuitive dashboards. It supports numerous data sources and boasts advanced visualization options to cater to detailed data insight requirements.

Room for Improvement: Centreon could improve the setting of downtime for multiple devices and enhance web application and cloud service monitoring. Users also reported a need for better automation and alert accuracy. Grafana Enterprise Stack's setup complexity and integration with orchestration tools can be improved. Its documentation and alerting features could be more robust, along with implementing AI capabilities for enhanced functionality.

Ease of Deployment and Customer Service: Centreon is popular in on-premises and hybrid environments, offering dedicated support but with some regional limitations. Its traditional support structures might be viewed as expensive. Grafana Enterprise Stack, used both on-premises and in hybrid environments, leans on community support. Few users report direct support experiences, reflecting a reliance on its substantial community resources.

Pricing and ROI: Centreon's pricing model, tied to the number of devices, is generally satisfactory although concerns arose with licensing changes. It offers cost savings through its consolidated monitoring capabilities. Grafana's open-source model includes optional paid services for enterprise-level support, making it cost-effective for smaller setups. Its adaptable pricing strategy allows flexibility between free and paid offerings, contrasting Centreon’s more structured approach.

To learn more, read our detailed Centreon vs. Grafana Enterprise Stack Report (Updated: August 2026).

Buyer's Guide

Centreon vs. Grafana Enterprise Stack

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in IT Infrastructure Monitoring

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (27th), Cloud Monitoring Software (21st)

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 1.6%, down from 2.7% compared to the previous year. The mindshare of Grafana Enterprise Stack is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Grafana Enterprise Stack	0.8%
Centreon	1.6%
Other	97.6%

IT Infrastructure Monitoring

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"My advice would be to go ahead with Centreon; don't waste time, go ahead."

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"I can't point to one valuable feature. All of Centreon is good."

"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

"It's a great product, it's very flexible."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs."

More Centreon pros

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Our productivity has improved with its use."

"It is very easy to deploy and integrate with any application or infrastructure layer."

"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

More Grafana Enterprise Stack pros

Cons

"The reporting has room for improvement."

"The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"The scalability of Centreon is very bad because of the nature of the software."

More Centreon cons

"The tool needs to show only fewer updates."

"They could use more small tutorials to explain a bit about how Grafana works."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"Grafana Enterprise Stack is complex and not easy or simple."

"The solution should include integration with Power BI."

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

More Grafana Enterprise Stack cons

Pricing and Cost Advice

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"Centreon is an open source product. Thus, there is no need for licensing."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

More Centreon pricing and cost advice

"I use the tool's free license."

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Top Industries

By visitors reading reviews

Construction Company

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Energy/Utilities Company

17%

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

See all answers

What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

See all answers

What advice do you have for others considering Grafana Enterprise Stack?

We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.

See all answers

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Compared 6% of the time

Nagios XI vs Centreon

Compared 5% of the time

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Compared 20% of the time

PRTG Network Monitor vs Grafana Enterprise Stack

Compared 8% of the time

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Compared 7% of the time

LiveNX vs Grafana Enterprise Stack

Compared 5% of the time

VMware Aria Operations for Applications vs Grafana Enterprise Stack

Compared 4% of the time

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Product Reports

Buyer's Guide

Centreon

August 2026

Download Centreon product report

Buyer's Guide

Grafana Enterprise Stack

August 2026

Download Grafana Enterprise Stack product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Buyer's Guide

Centreon vs. Grafana Enterprise Stack

August 2026

Free Report: Centreon vs. Grafana Enterprise Stack

Find out what your peers are saying about Centreon vs. Grafana Enterprise Stack and other solutions. Updated: August 2026.

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