Try our new research platform with insights from 80,000+ expert users

Carbonite Server vs Mimecast Incydr comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (43rd), Cloud Backup (31st)
Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
 

Mindshare comparison

Carbonite Server and Mimecast Incydr aren’t in the same category and serve different purposes. Carbonite Server is designed for Cloud Backup and holds a mindshare of 1.1%, down 1.1% compared to last year.
Mimecast Incydr, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.0% mindshare, up 1.5% since last year.
Cloud Backup
Data Loss Prevention (DLP)
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"It seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"It has quite a bit of flexibility in configuring backup sets."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"Risk factors can be adjusted for all intricate details."
"Works in the background and users are able to perform restores."
"Low system overhead, setting retention policies, ease of use"
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"​Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"What I think could be improved is how I get support."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Java, please get rid of Java."
"Reporting could use an overhaul. It is very limited."
"There doesn't seem to be any feature that is lacking."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"The solution is open source."
"It is 100% worth the cost to get and keep the support, especially when setting it up."
"They were the best solution and surprisingly enough, the cheapest."
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
report
Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
 

Also Known As

Carbonite Recover Backup
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about Carbonite Server vs. Mimecast Incydr and other solutions. Updated: April 2025.
860,168 professionals have used our research since 2012.