We performed a comparison between Carbon Black Managed Detection and Response and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Carbon Black provides an overview of all our assets and their status."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The endpoint security software is great."
"The SentinelOne Active EDR is the most valuable feature."
"SentinelOne Vigilance has very good detection."
"SentinelOne Vigilance is a very stable solution."
"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."
"The initial setup process was straightforward."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"SentinelOne is a comprehensive solution for protecting SOAP-based web services and AWS-based cloud infrastructure."
"I would like to see more frequent check-ins with our security status."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
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Carbon Black Managed Detection and Response is ranked 19th in Managed Detection and Response (MDR) with 4 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. Carbon Black Managed Detection and Response is rated 8.8, while SentinelOne Vigilance is rated 8.4. The top reviewer of Carbon Black Managed Detection and Response writes "It provides an overview of all our assets and their status. ". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Carbon Black Managed Detection and Response is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary MDR and Huntress, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and Sophos MDR. See our Carbon Black Managed Detection and Response vs. SentinelOne Vigilance report.
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