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Carbon Black Managed Detection and Response vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.9% compared to the previous year. The mindshare of SentinelOne Vigilance is 3.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Vigilance3.9%
Carbon Black Managed Detection and Response1.2%
Other94.9%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"The SentinelOne Active EDR is the most valuable feature."
"The product is stable."
"The solution is very easy to use."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The initial setup process was straightforward."
 

Cons

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"It's too early to say what needs improvement."
"The tool needs improvement in clear communication and detection."
"It is not easy to remove the customer without the dashboard."
"The process to replicate exclusions is not user-friendly."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due to the nature of the technology and issue complexity."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"I give the cost a three out of ten."
"The solution’s pricing is very reasonable."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"SentinelOne Vigilance is priced in a normal range."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Healthcare Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

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What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. SentinelOne Vigilance and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.