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Carbon Black Managed Detection and Response vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
33rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 0.7%, down from 1.1% compared to the previous year. The mindshare of SentinelOne Vigilance is 6.6%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Dejan Zecevic - PeerSpot reviewer
Easy to install, runs smoothly, and offers good performance
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.
Graham Peck - PeerSpot reviewer
Very easy to use with multiple options for licensing and scaling
Our company uses the solution instead of a traditional antivirus as an endpoint protector. We have all security alerts passed off to a SOC.  We are a football club and have 350 users across coaches, medical staff, and ticketing agents.  The solution is very easy to use.  The solution should add…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"SentinelOne Vigilance is a very stable solution."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"I would rate SentinelOne's customer service and support a five out of five."
"The most valuable functions are automated pricing and ensuring the console is clean."
"The most valuable feature is protection against ransomware and malware."
 

Cons

"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"It's too early to say what needs improvement."
"The process to replicate exclusions is not user-friendly."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"The tool needs improvement in clear communication and detection."
"The support response time is not the issue, however, sometimes, the answers provided are not fully satisfactory due to the nature of the technology and issue complexity."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"The solution’s pricing is very reasonable."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
"I give the cost a three out of ten."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"SentinelOne Vigilance is priced in a normal range."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
33%
Computer Software Company
14%
Manufacturing Company
6%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. SentinelOne Vigilance and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.