From my perspective as an admin user, I like the fact that I am able to get data out much quicker and it is much easier to use than SAP. From my colleagues' perspective as actual users and key account managers, they appreciate it because it is much quicker than moving around in SAP. They can copy an opportunity and all that data gets transferred over, allowing them to update it extremely quickly. The rule-based access control of Campfire Interactive is excellent. We set up a bunch of different levels of what they can see. This was really important for GDPR compliance for our European colleagues regarding what data would be allowed to be seen by whom. We could set up access where key account managers are only able to see their relevant forecasts while giving access to a CBU leader who can see all of the people who report into them, and someone like an SVP can see everybody. Having that rule-based permission is really great. The forecast accuracy of Campfire Interactive is good. It is all dependent on the data you put into the system, but there are certainly no issues with FX translation or incorrect data somehow showing up. Whatever data you put in the system is accurately reflected when you pull the report. The biggest advantage I have seen with Campfire Interactive versus our previous system, SAP, is the speed to make an opportunity. Even going through the CPQ process, you can do it much faster having it all in one system. Being able to pull reports as an admin, I can pull reports on when people have made changes, which makes it much easier if someone makes a mistake or if I need to understand why certain data is present. We can go in and look at version history. Monthly we run a locked version so we can very easily compare what has changed month over month if there have been drastic changes. In our previous system, I would have various downloads of SAP and someone would ask me what changed, and I would be looking through my Excel download files trying to find a file with the two projects I could compare. Now, I just go into Campfire Interactive, go to reports, include frozen, and I can select whatever months I want and compare that exact project over multiple times. That is way quicker and way easier to use. I like the functionality of being able to pull reports right from the system, and data accuracy is great.
