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CA Unified Communications Monitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (103rd)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 3.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"What I like the most about Splunk AppDynamics is the end-to-end observability for the application, along with traces."
"Provides good overall application performance and transaction errors."
"We can see the customer's path from their computer to the backend systems."
"Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The initial setup is simple."
"It is used to test customer behavior on a website."
"We used AppDynamics to identify gaps and bottlenecks in the software."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"The pricing falls within the mid-range category."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"The day-to-day activities should be less complicated so that anyone can manage it."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"I would like to see some cosmetic enhancements."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
 

Pricing and Cost Advice

Information not available
"We are looking forward to purchasing the solution on the AWS Marketplace."
"AppDynamics is more expensive than competitors."
"This price of this product is expensive."
"As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"The tool is expensive."
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
47%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Any advice about APM solutions?
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Comparisons

 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk AppDynamics and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.