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CA Unified Communications Monitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (88th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
271
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics2.5%
CA Unified Communications Monitor0.6%
Other96.9%
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified monitoring has transformed agriculture training data into secure, actionable insights
The foundational pillars of Splunk AppDynamics are very strong, and we do not have any issues. However, there are standardization challenges with limited visibility on some parameters when the system is integrated with multiple platforms because of differing technology stacks. Many applications function on different technologies, making fetching data difficult. We have discussed this with the business team, and they have said that they will offer a standardized application architecture through which APIs can be made more stable and accommodating. We have also requested a centralized monitoring framework and network, as many clients operate out of India and have requested centralized systems for real-time performance monitoring with just one click. Improvements and enhancements are happening weekly, and there are requests for regular training and orientation. I believe those things can be incorporated, but otherwise, everything is fantastic. For the agriculture ecosystem, there are many areas in remote or rural areas where connectivity constraints are huge. Limited internet bandwidth makes real-time monitoring difficult. We have requested the team to develop a hybrid model for real-time monitoring on lower bandwidth as well. Deploying offline-first or low-bandwidth solutions would strengthen synchronization. Additionally, mobile applications for rural environments would be beneficial. In data quality and governance, sometimes the system gives duplicate records, and there is inconsistency when checking data fields. It is not frequent, but we believe a complete solution can be developed here.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"Technical support is great."
"It's one of the best database monitoring solution I've ever seen."
"Features that are valuable to us are the business transaction transparency from one tier to the next and the ability to be able to drill down into the call stack."
"Users can configure business sections in their environment, and it's possible for customers to configure different sources for the name of the class, the name of the method, or the name of the web service, which is very interesting."
"Data monitoring is the most valuable feature."
"Since we implemented this solution, it's been one of the best banking apps in Morocco."
"The key benefits it offers us are that it helps us know the infrastructure and performance issues, as well as if a customer is experiencing latency issues, ahead of time so we can act on them proactively and improve the customer experience."
"The real-time feature provides me with insights into what's happening."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."
"We want a single monitoring tool; we don't want thousands in there because right now I am discarding analytics monitoring tools."
"The user access management could be a bit better."
"I would like to see improvements with the dashboards. Dashboards and reports is where we see a lot of lag."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
 

Pricing and Cost Advice

Information not available
"I would say the solution is affordable because it is widely used across financial service sectors."
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
"AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license. As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"The solution is highly expensive"
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902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Manufacturing Company
9%
Construction Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise37
Large Enterprise203
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
What needs improvement with AppDynamics?
The solution is available at an inflated cost.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk AppDynamics and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.