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CA Unified Communications Monitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
69th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (95th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
253
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 2.8%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics2.8%
CA Unified Communications Monitor0.3%
Other96.9%
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
"The most valuable aspect of the solution is the ability to discover and track transactions."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."
"The solution needs to support IBM products."
"I am not very impressed with support. The service could be better."
"The solution must improve security and setup."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"The configuration is tricky and requires a lot of tools."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
 

Pricing and Cost Advice

Information not available
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
"The tool is expensive."
"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."
"AppDynamics Server Monitoring is an expensive solution."
"The solution has a high cost."
"There is no standard license instead, the license is adapted to the organization's requirements."
"One of the main downsides to the solution is its cost."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk AppDynamics and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.