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CA Unified Communications Monitor vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
68th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (101st)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
250
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of Splunk AppDynamics is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"The SAP monitoring element is very helpful."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The dashboards are very well-defined."
"AppDynamics Database Monitoring's most valuable feature is the ability of the out-of-the-box to update the information, provide various metrics, and possibly include custom metrics."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"While it is scalable, it could be better."
"The discovery is acceptable, however, users need to configure many things if they want good discovery."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"Application Analytics' performance in pure and native cloud environments could be improved."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
 

Pricing and Cost Advice

Information not available
"The solution is highly expensive"
"This price of this product is expensive."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"There were no added costs in addition to the standard licensing fees."
"Pricing is based on the size of the deployment."
"I give the price a five out of ten."
"We are looking forward to purchasing the solution on the AWS Marketplace."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
29%
Computer Software Company
14%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about CA Unified Communications Monitor vs. Splunk AppDynamics and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.