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CA Process Automation vs vCenter Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
vCenter Orchestrator
Ranking in Process Automation
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of CA Process Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of vCenter Orchestrator is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

SJ
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Gerhard Gmelch - PeerSpot reviewer
Enhance automation efficiency with cost-effective graphical workflow design
I use vCenter Orchestrator for automation purposes, specifically to run automation workbooks The most valuable features are the graphical UI for designing the workflows and the interfaces that come out of the box. Additionally, it is included in the VMware Vitalization Stack, which means there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to debug and troubleshoot."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The most valuable feature is workflow automation."
"The product's initial setup phase was easy."
"Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful."
"vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library."
"User-friendly and easy to deploy."
"Technical support is helpful."
"I find that managing all my vCenters from one console is the most valuable feature."
"vCenter Orchestrator is very reliable and stable."
 

Cons

"Make some of the features more open source that way developers can have more flexibility."
"OCR capability should be added as a feature."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"Its technical support team takes a long time to escalate the issues."
"I believe vCenter Orchestrator should be part of VMware vSphere's basic bundle. As a product, vCenter Orchestrator should not be licensed at all because the world has progressed way beyond what it can offer."
"It is practically difficult at this stage to really comment on the improvisations of V central. But more tech events and PoC cases would help the EA to design better solutions and utilization."
"As we work towards more stability on the solution, sometimes we'll try something and it breaks and it's easier to restart the service. That's the only drawback. We've experienced this with other applications as well."
"The snapshot technology of VMware is not good compared to other solutions in the market, like Nutanix."
"Using this solution requires a lot of experience."
"The response time of vCenter Orchestrator's support could be improved."
"After the change from perpetual licensing to subscriptions, the cost model changed."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"I rate the product price a seven to eight out of ten on a scale of one to ten, where one is low price and ten is high price."
"We renew the solution's license every one or two years."
"We pay a yearly fee, based on our entries."
"My organization didn't have to pay extra for vCenter Orchestrator. It was already included, so it's basically free. Even VMware regular support is included."
"The price is reasonable, and one of the reasons that this product was selected."
"The solution is a bit expensive."
"vCenter Orchestrator is an expensive solution."
"vCenter Orchestrator could be more affordable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Financial Services Firm
15%
Government
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about vCenter Orchestrator?
The stability of the product is very good.
What is your experience regarding pricing and costs for vCenter Orchestrator?
We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.
What needs improvement with vCenter Orchestrator?
After the change from perpetual licensing to subscriptions, the cost model changed. We are considering alternatives since we lost the perpetual aspect, and support is changing.
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Beiersdorf Shared Services
Find out what your peers are saying about CA Process Automation vs. vCenter Orchestrator and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.