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CA Process Automation vs F5 BIG-IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
36th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
F5 BIG-IQ
Ranking in Process Automation
26th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of F5 BIG-IQ is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
F5 BIG-IQ0.9%
CA Process Automation1.0%
Other98.1%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Bikale Kassu - PeerSpot reviewer
Manager for Implementation and Administration at a financial services firm with 10,001+ employees
Has faced challenges with visibility and technical support but allows centralized management of multiple sites
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the security part, it is difficult to present to our management, so we have to capture it and prepare manual reporting options rather than getting them directly from the system. The automation part in F5 BIG-IQ is limited; we are still using it only for load balancing for some services. We haven't integrated it with our Accesso or implemented any automation options. The setup process for F5 BIG-IQ would rate a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our use it really does very well; it provides us exactly what we need, and it runs with low-resource utilization and moves quickly."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"It’s a great product, extremely versatile but takes a certain skillset to use and implementation of automation can be time consuming when done properly."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"If you’re planning or looking for an application able to create process automation, stop looking."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"The value lies in just being able to automate things such that there's less human interaction and, therefore, more consistency in our automations."
"We mainly use F5 BIG-IQ to protect our web-based applications, such as our email and website, so we use it as a web-based application firewall for those services."
"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."
"It is quite good in a large environment where I have multiple devices; it is easy to manage the devices."
"The customer service is great."
"Overall, this is a good solution and I would recommend it but they need better integration with VAS."
"This solution is one of the finest in the industry."
"The F5 solution scales very easily, and if we have more boxes then we can just join them to the cluster."
"The backup, monitoring and logging are the best features."
 

Cons

"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"I'd like to see additional form functionality and having Python as an available common script language."
"These configurations can be changed only through the installation wizard. There's no way to update such information in the administration interface, which is, in my opinion, very bad."
"OCR capability should be added as a feature."
"Somehow the product group within CA left the product dry from some regular expression functionality."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"I would like the product to be cheaper."
"For us, right now, F5 is too expensive."
"Sometimes the solution does not work."
"Integration with VAS is something that they need to work on."
"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."
"If they had a GUI interface for creating security rules then it would make it easier."
"I had trouble with high availability deployment in my environment."
"They could use YAML or JSON if they wanted to make it a little bit easier for us."
 

Pricing and Cost Advice

"There are a lot of automation savings from any process which is repeatable."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"F5 BIG-IQ is a cheap solution."
"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."
"Users have to pay an annual subscription fee for the solution's iSeries."
"I would like the product to be cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
13%
Construction Company
13%
Performing Arts
10%
Financial Services Firm
21%
Marketing Services Firm
10%
Comms Service Provider
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for F5 BIG-IQ?
From the pricing perspective, F5 BIG-IQ rates an eight out of ten as it's reasonably priced.
What needs improvement with F5 BIG-IQ?
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the...
What is your primary use case for F5 BIG-IQ?
Currently for WAF, we are moving to another device, F5. We are not using Imperva. F5 BIG-IQ is the Web Application Firewall we're currently using, but regarding the Imperva products, now we are flo...
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Information Not Available
Find out what your peers are saying about CA Process Automation vs. F5 BIG-IQ and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.