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CA Process Automation vs F5 BIG-IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
F5 BIG-IQ
Ranking in Process Automation
26th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Process Automation category, the mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. The mindshare of F5 BIG-IQ is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
F5 BIG-IQ0.9%
CA Process Automation1.0%
Other98.1%
Process Automation
 

Featured Reviews

SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…
Bikale Kassu - PeerSpot reviewer
Manager for Implementation and Administration at a financial services firm with 10,001+ employees
Has faced challenges with visibility and technical support but allows centralized management of multiple sites
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the security part, it is difficult to present to our management, so we have to capture it and prepare manual reporting options rather than getting them directly from the system. The automation part in F5 BIG-IQ is limited; we are still using it only for load balancing for some services. We haven't integrated it with our Accesso or implemented any automation options. The setup process for F5 BIG-IQ would rate a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"If you’re planning or looking for an application able to create process automation, stop looking."
"It has provided ROI by auto-resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
"Technical support is unequivocally excellent; in fact, the best customer service and technical support I’ve experienced during my 12 years in IT."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"It is quite good in a large environment where I have multiple devices; it is easy to manage the devices."
"F5 BIG-IQ reduces the propensity for error."
"F5 BIG-IQ is a central management system for the BIG-IP."
"Overall, this is a good solution and I would recommend it but they need better integration with VAS."
"The reporting feature is quite good."
"The F5 solution scales very easily, and if we have more boxes then we can just join them to the cluster."
"The customer service is great."
"The GUI is fine, at least from an engineer's perspective."
 

Cons

"It’s very complex, which is one of the disadvantages."
"Every so often the service needs to be restarted otherwise it runs slower and slower. I think this may be due to a memory leak."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
"OCR capability should be added as a feature."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"The shell, kernel, or Linux has something like a delay, especially with the Virtual Edition, when you are trying to implement it in the cloud and you want to access it remotely with web management. It would be great if they could improve their kernel. It was difficult for me, especially when I got started with BIG-IP. I was struggling to find which commands work with it. If you want to work with it, you have to be a Linux guy."
"Integration with VAS is something that they need to work on."
"Sometimes the solution does not work."
"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."
"From a hands-on experience perspective, more resources should be available on the Internet, like labs and lab preparations."
"You do need to have a good and solid background or foundation for networking and you need to understand how to configure F5 appliances in order to properly use it."
"The solution's rSeries has been made free, and iSeries should be made free as well."
"I had trouble with high availability deployment in my environment."
 

Pricing and Cost Advice

"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
"Users have to pay an annual subscription fee for the solution's iSeries."
"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."
"I would like the product to be cheaper."
"F5 BIG-IQ is a cheap solution."
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Top Industries

By visitors reading reviews
Construction Company
18%
Manufacturing Company
16%
Financial Services Firm
16%
Performing Arts
8%
Financial Services Firm
21%
Construction Company
11%
Comms Service Provider
9%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for F5 BIG-IQ?
From the pricing perspective, F5 BIG-IQ rates an eight out of ten as it's reasonably priced.
What needs improvement with F5 BIG-IQ?
The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the...
What is your primary use case for F5 BIG-IQ?
Currently for WAF, we are moving to another device, F5. We are not using Imperva. F5 BIG-IQ is the Web Application Firewall we're currently using, but regarding the Imperva products, now we are flo...
 

Also Known As

CA IT Process Automation Manager
No data available
 

Overview

 

Sample Customers

Unum, HCL Technologies, Logicalis
Information Not Available
Find out what your peers are saying about CA Process Automation vs. F5 BIG-IQ and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.