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C3 AI vs Liferay Digital Experience Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

C3 AI
Ranking in AI Customer Experience Personalization
17th
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
AI Data Analysis (18th), AI Sales & Marketing (36th), AI Content Creation (10th), AI Procurement & Supply Chain (3rd)
Liferay Digital Experience ...
Ranking in AI Customer Experience Personalization
57th
Average Rating
8.0
Number of Reviews
45
Ranking in other categories
Web Content Management (5th), Corporate Portals (Enterprise Information Portals) (3rd), Digital Experience Platforms (DXP) (2nd)
 

Mindshare comparison

As of March 2026, in the AI Customer Experience Personalization category, the mindshare of C3 AI is 1.1%. The mindshare of Liferay Digital Experience Platform is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
C3 AI1.1%
Liferay Digital Experience Platform0.4%
Other98.5%
AI Customer Experience Personalization
 

Featured Reviews

reviewer2795349 - PeerSpot reviewer
Group Head of Data Strategy & Enterprise Governance at a consumer goods company with 10,001+ employees
Struggled to justify enterprise adoption but have valued broader developer accessibility
If I could change or add anything to improve C3 AI, I would suggest making it not just an AI platform, but a data and AI combined platform, as bringing in data management elements, governance, and cloud features is critical. The real AI and modeling represent only 20 percent of what is needed; there is over 80 percent in the rest of the world that should be addressed. Given Tom Siebel's deep understanding of corporate work and his network, integrating C3 AI with other ERP solutions such as Oracle, SAP, or Microsoft is essential. If C3 AI can be an enterprise platform, embedding more data elements and ensuring seamless integration with other ERP solutions would significantly enhance its capabilities and attractiveness. If someone told me that they have SAP, and C3 AI can seamlessly integrate the data and perform action calls between SAP, allowing me to operate on C3 AI as I would on SAP, that would be a killer feature for me. I would suggest avoiding traditional licensing sales as it is too expensive; the starting price is too high. Considering a subscription model or a pay-per-use model is the best business structure for AI or data solution vendors. The pay-per-use model benefits usage, as the more you use, the more successful you become with the platform.
PR
E-Governance Head at Creant Technologies
Optimizing digital presence with customizable design and seamless integration
The main benefits that Liferay Digital Experience Platform brings to the table are numerous. First is rapid application development and many features. Features such as content management and document management make your life easy; workflow management is also present. Workflow can be designed and derived. Form development and everything is very smooth and easy to deliver to the end customer, and you can find many features in one box. You have blogs, wikis, and everything with out-of-box functionality. My experience with actionable insights is positive; they help in refining content strategies. The content creation is helpful. For external content creation, I use headless CMS APIs for Liferay Digital Experience Platform, and headless APIs for content creation are also available. My thoughts on the integration capabilities are that integration is seamless. You have headless APIs where you can integrate seamlessly with any other application such as LDAP or SSO, or you can also integrate with different external systems. You have an SAP connector; everything is available. Liferay Digital Experience Platform's open source flexibility has helped in customizing functionalities for the specific needs of my customers as it is a highly flexible application that can be optimized. My advice for other organizations considering Liferay Digital Experience Platform is that if it's available, we need to improve on the performance, which is currently what we are seeing. Otherwise, earlier Service Builder was acceptable. On a scale of 1-10, I rate Liferay Digital Experience Platform a 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best features C3 AI offers is that you do not need to learn Python or any specific machine learning programming language; you can use C3 AI with JavaScript."
"In the first phase alone, there was approximately $90 million in savings, which reduced about 5% of inventory."
"I have noticed improvements in efficiency, reduced downtime, and time saved for my team, as it is quite integrated through the source ML pipeline to report to general customer UI, functioning as one platform that takes care of everything, thus improving efficiency, optimization, and increasing project deliverables."
"It is a wonderful open-source product that has many out-of-the-box features."
"Big benefit is in relation to cost; there are a lot of out of box things and on the other side it has got an elastic platform for further improvements."
"All the portlets and widgets are plugins, which provides flexibility to add or modify in multiple ways."
"I would recommend Liferay for any company that is looking at deploying an enterprise-wide content management system."
"From enterprise intranet website requirements to a public facing website that receives heavy traffic, Liferay passes all tests and checks off your requirements."
"You can create and manage dozens of sites with a single installation of Liferay, without a single line of Java code."
"It's an enterprise-level solution that is ready to use almost immediately and users can immediately share and collaborate once they've installed the application."
"If you are looking for a complete portal solution with security and ease of set-up, then go for it."
 

Cons

"However, I sometimes hear from colleagues that hallucination is an issue."
"We even failed to open any doors for C3 AI; there are no smaller wins, learning opportunities, or process improvements, even if the main goals were not met."
"The reason I chose eight out of ten is that as a user of C3 AI, I found the operational aspect not easy to understand; it is a bit tricky, and you should have more core knowledge to navigate C3 AI."
"If you are a basic web developer or you have a very small organization, I don't think I would work with it."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"Setup was not straightforward. The Community Edition was a bit complicated and they should fix the code."
"I am having a hard time getting through the security scans."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"Liferay is a phenomenal product with deficient marketing."
"We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition."
"The current version is good, but one problem is with objects where the load takes much time if the records are increasing."
 

Pricing and Cost Advice

Information not available
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"Licensing costs can be very expensive."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"It is a bit expensive."
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Top Industries

By visitors reading reviews
Construction Company
33%
Energy/Utilities Company
10%
Comms Service Provider
10%
Manufacturing Company
7%
Financial Services Firm
17%
Computer Software Company
10%
Construction Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for C3 AI?
From my experience, I see the pricing, setup costs, and licensing of C3 AI as quite expensive; even a CTO from a globally leading consumer goods company feels it is too expensive and does not want ...
What needs improvement with C3 AI?
From a features perspective, I cannot identify specific areas for improvement, but for me, the platform feels satisfying. However, I sometimes hear from colleagues that hallucination is an issue. O...
What is your primary use case for C3 AI?
I was involved in testing, and the main use case is more focused on sourcing. The sourcing team is using C3 AI apps for inventory management and saving inventory data. C3 AI is used by the sourcing...
What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
 

Also Known As

No data available
Liferay DXP
 

Overview

 

Sample Customers

Information Not Available
Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Find out what your peers are saying about C3 AI vs. Liferay Digital Experience Platform and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.