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Bugcrowd vs Rapid7 Penetration Testing Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Penetration Testing Services
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Managed Security Services Providers (MSSP) (13th), Bug Bounty Platforms (2nd), Attack Surface Management (ASM) (18th), AWS Marketplace (44th)
Rapid7 Penetration Testing ...
Ranking in Penetration Testing Services
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Penetration Testing Services category, the mindshare of Bugcrowd is 16.9%, up from 15.5% compared to the previous year. The mindshare of Rapid7 Penetration Testing Services is 2.1%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Penetration Testing Services
 

Featured Reviews

George Devasia - PeerSpot reviewer
Efficient reports simplify tracking and feedback for cybersecurity submissions
I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client…
Gabriel Woolverton - PeerSpot reviewer
Wide range of coverage and free
A useful improvement would be to have white papers for specific vulnerabilities readily available. It seems like they are not always linked when you are looking for a vulnerability identifier in the database. It would be useful to ensure that that information is readily available. That way, if you need to dive deeper into a vulnerability, you would have the capability to do so basically right there on the website.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bugcrowd's support team is very active and supportive."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"I believe Bugcrowd is highly stable."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"I would rate Bugcrowd a ten out of ten."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"The initial setup is very straightforward. This is not a tool that you have to set up yourself. All you have to do is just access their web-based vulnerability database application, which is open source and available to pretty much anyone."
 

Cons

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"The triaging process has slowed down compared to three years ago."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"A useful improvement would be to have white papers for specific vulnerabilities readily available. It seems like they are not always linked when you are looking for a vulnerability identifier in the database."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
University
10%
Manufacturing Company
9%
Computer Software Company
16%
University
12%
Outsourcing Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I understand the pricing, and it involves rewards of at least one thousand dollars.
What needs improvement with Bugcrowd?
The tool itself could be improved. I hope to improve next time and perform better.
What is your primary use case for Bugcrowd?
I use Bugcrowd ( /products/bugcrowd-reviews ) for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd ( /products/bugcrowd-reviews ), I also use HackerOne ( /prod...
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Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Motorola, Liberty wines, Kaman Corporation
Find out what your peers are saying about HackerOne, Pentera, Bugcrowd and others in Penetration Testing Services. Updated: June 2025.
859,533 professionals have used our research since 2012.