BMC TrueSight vs InfluxDB comparison

BMC Helix and InfluxData are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #34 with an average rating of 8.3, while InfluxData is ranked #26 with an average rating of 8.7. BMC Helix holds a 1.0% mindshare in IM, compared to InfluxData’s 0.6% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of InfluxData users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,310 Comparison Views

86% willing to recommend

InfluxDB

Read 12 InfluxDB reviews

2,961 Views
533 Comparison Views

100% willing to recommend

BMC TrueSight

InfluxDB

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and InfluxDB compete in the IT monitoring category, each excelling in different areas. InfluxDB has the upper hand in terms of speed and resource efficiency, making it particularly desirable for developers who prioritize a lightweight and responsive tool.

Features: BMC TrueSight is known for its comprehensive event management and the integration of various monitoring tools into a single platform, which supports extensive infrastructure management. It efficiently consolidates alerts and offers rule-based routing features. InfluxDB's strengths lie in its time series database capabilities, providing fast performance and seamless integration with Grafana. Its SQL-like query language makes it accessible for those familiar with traditional databases.

Room for Improvement: BMC TrueSight could enhance its ease of deployment and UI flexibility, with a focus on refining cloud monitoring features. InfluxDB needs improvement in high availability, documentation, and integration with external tools. Users also see a need for a more intuitive querying language and stronger data backup options.

Ease of Deployment and Customer Service: BMC TrueSight primarily operates as an on-premises solution and is often found challenging to deploy, requiring significant expertise. Its customer service receives mixed reviews, being praised for attentiveness but criticized for inconsistent responses. InfluxDB offers more deployment flexibility, including on-premises and cloud options. However, its technical support could benefit from enhancements, with users citing slower response times as an issue.

Pricing and ROI: BMC TrueSight presents a high investment with a complex licensing model that offers substantial value for enterprises needing extensive monitoring. Pricing varies based on endpoints and service packages. InfluxDB, as an open-source option, is cost-effective for basic use, with additional costs incurred for scaling and enterprise features. Despite recent price increases, its open-source nature continues to attract users, offering a budget-friendly option with some extra scaling costs.

To learn more, read our detailed BMC TrueSight vs. InfluxDB Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. InfluxDB

September 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)

InfluxDB

Ranking in IT Infrastructure Monitoring

26th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Non-Relational Databases (2nd), Open Source Databases (9th), Network Monitoring Software (27th), NoSQL Databases (5th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of InfluxDB is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
InfluxDB	0.6%
BMC TrueSight	1.0%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

DeepakR

Site Reliability Engineer(Observability) at Sapiens

An open-source database that can be used to insert data

InfluxDB is generally stable, but we've encountered issues with the configuration file in our ticket stack. For instance, a mistake in one of the metrics out of a hundred KPIs can disrupt data collection for all KPIs. This happens because the agent stops working if there's an issue with any configuration part. To address this, it is essential to ensure that all configurations are part of the agent's EXE file when provided. This makes it easier to package the agent for server installation and ensures all KPIs are available from the server. Additionally, the agent cannot encrypt and decrypt passwords for authentication, which can be problematic when monitoring URLs or requiring authentication tokens. This requires additional scripting and can prolong service restart times.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the event management part."

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

"The most valuable features of the solution are alert management, alert generation, and event management."

"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

More BMC TrueSight pros

"The solution is very powerful."

"InfluxDB's best feature is that it's a cloud offering. Other good features include its time-series DB, fast time-bulk queries, and window operations."

"The user interface is well-designed and easy to use. It provides a clear overview of the data, making it simple to understand the information at hand."

"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."

"The most valuable features of InfluxDB are the documentation and performance, and the good plugins metrics in the ecosystem."

"The most valuable features are aggregating the data and integration with Graphana for monitoring."

"InfluxDB works as expected with excellent scalability and stability, which is critical for our application."

"InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data from servers. It must be installed on Windows or Linux servers. During installation, ensure that the configuration file is correct to prevent issues. Once data is collected, it can be sent to InfluxDB. For visualization, you can use open-source tools like Grafana."

More InfluxDB pros

Cons

"The product must provide application or service monitoring features."

"Cost is an issue with BMC TrueSight Operations Management."

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."

"The product must provide more AI capabilities."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"The solution is overly complex."

"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."

More BMC TrueSight cons

"The interface of InfluxDB is so complex and should be made easier for non-technical people."

"The solution doesn't have much of a user interface."

"InfluxDB can improve by including new metrics on other technologies. They had some changes recently to pool data from endpoints but the functionality is not good enough in the industry."

"InfluxDB cannot be used for high-cardinality data. It's also difficult and time-consuming to write queries, and there are some issues with bulk API."

"One area for improvement is the querying language. InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying."

"In terms of features that I would like to see or have, in the community version, some features are not available. I would like to have clustering and authentication in the community version."

"The error logging capability can be improved because the logs are not very informative."

"It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster."

More InfluxDB cons

Pricing and Cost Advice

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"Other products are more expensive than BMC TrueSight."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

More BMC TrueSight pricing and cost advice

"InfluxDB recently increased its price. It is very expensive now."

"We are using the open-source version of InfluxDB."

"InfluxDB is open-source, but there are additional costs for scaling."

"The tool is an open-source product."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

11%

Computer Software Company

10%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	6

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

What do you like most about InfluxDB?

InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...

See all answers

What needs improvement with InfluxDB?

It is challenging to get long-running backups while running InfluxDB in a Microsoft Azure Kubernetes cluster. Replicating data for on-prem development and testing is difficult. Having a SQL abstrac...

See all answers

What is your primary use case for InfluxDB?

InfluxDB is the main component in our large enterprise-scale streaming data application for maritime vessels. We collect position data from vessels around the coast once per second, put it on a Kaf...

See all answers

Comparisons

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Compared 16% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 10% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

ClickHouse vs InfluxDB

Compared 25% of the time

MongoDB Enterprise Advanced vs InfluxDB

Compared 16% of the time

SQLite vs InfluxDB

Compared 7% of the time

PostgreSQL vs InfluxDB

Compared 6% of the time

Redis vs InfluxDB

Compared 5% of the time

More InfluxDB Competitors

Product Reports

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Buyer's Guide

InfluxDB

October 2025

Download InfluxDB product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

InfluxDB is open-source software that helps developers and enterprises alike to collect, store, process, and visualize time series data and to build next-generation applications. InfluxDB provides monitoring and insight on IoT, application, system, container, and infrastructure quickly and easily without complexities or compromises in scale, speed, or productivity.

InfluxDB has become a popular insight system for unified metrics and events enabling the most demanding SLAs. InfluxDB is used in just about every type of industry across a wide range of use cases, including network monitoring, IoT monitoring, industrial IoT, and infrastructure and application monitoring.

InfluxDB offers its users:

Infrastructure and application monitoring: Collect, process, and analyze real-time data from edge devices to help optimize distributed infrastructure.

IoT monitoring and analytics: InfluxDB is designed to store large volumes of time series data and quickly perform real-time analysis on that data. Gain insights from all the sensor data and use the collected data to create and perform automated tasks.

Network monitoring: Manage responsive and high-performing networks with widely distributed resources.

InfluxDB Benefits

There are several benefits to using InfluxDB . Some of the biggest advantages the solution offers include:

APIs and ready toolset: InfluxDB can be accessed via a set of powerful tools enabling users to get started quickly, with less programming required. This includes a REST API, extensive client libraries, a wide variety of open-source integrations, and Flux - a functional data scripting language for querying, analysis, and events. The InfluxDB API can be used to write data from edge devices to the InfluxDB instance

Time series engine: Get any data - events, logs, traces - from any edge device - systems, sensors, queues, databases, and networks. This data is stored in a powerful and high-performing engine capable of ingesting millions of data points per second.

Community: InfluxDB has a large community of cloud and open-source developers ready to assist users.

Ready-made templates: Use InfluxDB Templates, a set of tools with a packager and other ready monitoring solutions. These tools allow users to share their monitoring expertise with coworkers and other community members around the world. The Templates gallery offers available templates for some of the most popular tools and applications.

Enhanced UI: InfluxDB’s UI includes an explorer, dashboarding tools, and a script editor. Use it to easily browse the collected metric and event data and apply common transformations. The dashboarding tool comes with a variety of visualization options that help users view insights from the data. The script editor assists users to quickly master Flux with easily accessible examples, auto-completion, and real-time syntax checking.

Reviews from Real Users

InfluxDB stands out among its competitors for a number of reasons. Two major ones are its flexible integration options and its data aggregation feature.

Shalauddin Ahamad S., a software engineer at a tech services company, notes, “The most valuable features are aggregating the data and the integration with Grafana for monitoring.”

InfluxData

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo

Buyer's Guide

BMC TrueSight vs. InfluxDB

September 2025

Free Report: BMC TrueSight vs. InfluxDB

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