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BMC TrueSight vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
5.6
InfluxDB enhances efficiency with real-time monitoring automation, reducing manual work and boosting system reliability and uptime.
These improvements translated into both cost savings and better service reliability, directly impacting business outcomes.
Senior Data Engineer at a university with 201-500 employees
It simplifies processes and reduces the need for additional employees.
Team Lead, Software at Energybox
InfluxDB reduced my time to show data without any interruption, also reducing the number of people needed to manage the project; it is very good to have InfluxDB in my project.
Student at a educational organization with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
5.8
InfluxDB's customer service is efficient with enterprise licenses, yet response times vary; knowledgeable support aids complex issues.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
They get on a call, resolve issues, and handle everything efficiently.
DevOps Engineer at Elevenxcapital
The InfluxDB support team was knowledgeable and helped us troubleshoot complex problems efficiently.
Senior Data Engineer at a university with 201-500 employees
Obtaining that quantity of data directly from InfluxDB is quite challenging, and that is why we ask for help from the InfluxDB team to retrieve the data to avoid timeouts and those kinds of issues.
Team Lead, Software at Energybox
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.0
InfluxDB is valued for scalability in handling large data volumes, with enterprise features supporting extensive scale despite variable costs.
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
It can handle large volumes of time-series data and with high ingestion rates, making it suitable for enterprise-scale deployments.
Senior Data Engineer at a university with 201-500 employees
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
8.0
InfluxDB is generally stable, with some crash reports; praised support, but monitoring metrics is recommended for mission-critical use.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
We have used it to support mission-critical systems with continuous data ingestion and real-time analytics.
Senior Data Engineer at a university with 201-500 employees
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
InfluxDB should enhance its query language, scalability, documentation, and integration while improving performance, security, and pricing flexibility.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
InfluxDB provides cost-effective scalability for enterprises, but requires careful cost planning due to increasing subscription prices.
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
I find the cloud version pricing of InfluxDB reasonable, and for the on-premises solution we use in our service, we need to purchase licenses.
Team Lead, Software at Energybox
Pricing is based on data volume, retention, and features, which really makes it scalable but requires careful planning to avoid unexpected costs.
Senior Data Engineer at a university with 201-500 employees
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
InfluxDB excels in fast writes, real-time analytics, seamless integration, scalability, and ease of use, enhancing organizational decision-making.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (27th), AIOps (12th)
InfluxDB
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Non-Relational Databases (1st), Open Source Databases (7th), Network Monitoring Software (13th), NoSQL Databases (6th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.5%, up from 0.8% compared to the previous year. The mindshare of InfluxDB is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
InfluxDB0.6%
BMC TrueSight1.5%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at Energybox
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What needs improvement with InfluxDB?
InfluxDB can be improved by addressing issues such as performance drops, queries being more difficult to understand, and its high memory usage. InfluxDB is not suitable for relational databases lik...
What is your primary use case for InfluxDB?
My main use case for InfluxDB is storing a time series database and analyzing data changes over time. I use InfluxDB to store my infrastructure and application metrics, logs, events, and data, and ...
What advice do you have for others considering InfluxDB?
I would advise others looking into using InfluxDB that if they want to store a time series database for monitoring, logging, and event-based tasks, and also want long-term retention of the database...
 

Comparisons

 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about BMC TrueSight vs. InfluxDB and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.