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BMC TrueSight vs IDERA Precise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (25th), AIOps (14th)
IDERA Precise
Ranking in Application Performance Monitoring (APM) and Observability
66th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.7%, up from 0.8% compared to the previous year. The mindshare of IDERA Precise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.7%
IDERA Precise0.7%
Other97.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
it_user3024 - PeerSpot reviewer
Senior Manager of Operations at a retailer with 1,001-5,000 employees
Simple to use but incredibly powerful
Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems. Trending all SQL statements over time is invaluable to understand step changes. i.e is this slow because it is processing more or because an explain plan has changed.Dashboards and reports are very powerful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It works irrespective of the operating system we’re running."
"It is very helpful to be able to apply rule-based routing to alerts."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass."
"We can verify uptimes as another source of keeping devices in compliance."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"Gives an excellent perspective on the state of the system at fault as well as the past!"
"Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems."
 

Cons

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The product must provide more AI capabilities."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Reporting would be an area for improvement in TrueSight."
"Pricing is very high."
"The dashboards could be better. The graphs are extremely limited."
"The SLA reports that we get on TrueSight today are unfortunately worthless."
"Web monitoring could be more robust and intuitive."
"The user interface requires little change-but this problem is small compared to the capabilities of the tool"
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The solution is based on endpoints and knowledge models which can be costly."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"Other products are more expensive than BMC TrueSight."
"Pricing is very high."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"We did a five-year, multimillion dollar deal."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Comms Service Provider
12%
Construction Company
10%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
Precise Application Performance Platform, Precise APM, Precise for SAP, Precise for Peoplesoft
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Banco Bradesco; Bank of America; Carrefour; Energy Future Holdings; Fedex; Marriott International; Nestle; Reed Elsevier Group; Bank Leumi; Beijing Giftedstuffs Information Company, Ltd.; Daiwa Capital Markets, London; Magnitogorsky Iron Plant; Europa Sports; Mobistar Enterprise Services NV/SA; Air France; Casino IT; SoftBCom, Ltd.
Find out what your peers are saying about BMC TrueSight vs. IDERA Precise and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.