BMC TrueSight and Google Cloud's operations suite compete in the IT monitoring and event management category. BMC TrueSight may have the upper hand in event management and automated triage, while Google Cloud's suite is more user-friendly and scalable for cloud applications.
Features: BMC TrueSight offers robust event management, seamless integration of various components, and automated triage capabilities. Its Knowledge Modules provide comprehensive monitoring across diverse environments, ensuring efficient event filtering and root cause analysis. Google Cloud's operations suite provides application visibility, effective cloud logging, and scalability, making it user-friendly without heavy configuration.
Room for Improvement: BMC TrueSight can improve with lighter Knowledge Modules, enhanced cloud monitoring, and simpler deployment processes. It also faces challenges regarding self-diagnostics, integration breadth, and complexity in its components. Google Cloud's operations suite could benefit from more detailed performance insights, improved logging analytics, and increased stability, with users seeking better cost predictions and documentation.
Ease of Deployment and Customer Service: BMC TrueSight is primarily on-premises, requiring significant resources and expertise, making deployment complex. Although its technical support is supportive, consistency varies. Google Cloud's suite offers flexible deployment for both public and private clouds, which is more accessible for cloud solutions. However, its customer support has room for improvement, especially in response times.
Pricing and ROI: BMC TrueSight is a premium solution with costs linked to the number of endpoints, demanding considerable investment in licenses and maintenance. Despite the cost, it adds value through its robust features. Google Cloud's operations suite is more cost-effective for cloud environments, though users face challenges with expense prediction. It provides a less expensive entry into cloud monitoring suitable for cloud-native applications.
| Product | Market Share (%) |
|---|---|
| Google Cloud's operations suite (formerly Stackdriver) | 1.0% |
| BMC TrueSight | 0.8% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Real-time log management and analysis
Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.
Built-in metrics observability at scale
Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.
Stand-alone managed service for running and scaling Prometheus
Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.
Monitor and improve your application's performance
Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.
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