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BMC TrueSight vs Cloudian HyperIQ comparison

BMC Helix and Cloudian are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #34 with an average rating of 8.3, while Cloudian is ranked #75. BMC Helix holds a 1.0% mindshare in IM, compared to Cloudian’s 0.1% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of Cloudian users who would recommend it.
BMC TrueSight
Read 50 BMC TrueSight reviews
  • 3,120 Views
  • 1,310 Comparison Views
86% willing to recommend
Cloudian HyperIQ
Read 1 Cloudian HyperIQ review
  • 187 Views
  • 187 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and Cloudian HyperIQ compete in IT monitoring and management. BMC TrueSight holds an advantage in infrastructure management, while Cloudian HyperIQ is superior for storage-focused enterprises due to its detailed insights.

Features: BMC TrueSight provides comprehensive infrastructure monitoring, application performance tracking, strong analytics, and automation. Cloudian HyperIQ delivers deep analysis for storage with metrics for capacity trends and object-level insights, concentrating on object storage monitoring. The primary difference is BMC TrueSight’s expansive scope versus Cloudian HyperIQ’s storage specialization.

Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex because of its broad toolset and features, supported by extensive services. Cloudian HyperIQ offers easier deployment due to its focused features, with prompt support available for troubleshooting challenges.

Pricing and ROI: BMC TrueSight requires a higher initial investment due to its extensive capabilities but ensures a strong ROI through comprehensive monitoring efficiencies. Cloudian HyperIQ is more cost-effective, especially for organizations centering on storage, and promises competitive ROI with its specific insights and lower costs.

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Buyer's Guide
IT Infrastructure Monitoring
October 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)
Cloudian HyperIQ
Ranking in IT Infrastructure Monitoring
75th
Average Rating
10.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of Cloudian HyperIQ is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.0%
Cloudian HyperIQ0.1%
Other98.9%
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Read full review
Kiran Rajanna - PeerSpot reviewer
Includes a Grafana dashboard that helps to improve monitoring and reporting
The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate Docker volumes in the installation script. The documentation for reporting needs to be improved. I am not able to generate reports using it. The alert mechanisms also need to be improved. It should integrate with AI and give more metrics to be taken up next year. We can show the response peak as an improvement to our leadership.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of BMC TrueSight Operations Management was easy."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The Event Management is outstanding; still is the most interesting part of the product."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It works irrespective of the operating system we’re running."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
More BMC TrueSight pros
"The tool has a very good interface and helps to monitor the nodes and resources. The most valuable feature is the S3 dashboard. It helps in migration, and we can monitor the data for at least three months."
 

Cons

"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution could improve its price."
"BMC TrueSight Operations Management could improve the reporting."
"The solution's support service could be better."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution is a little obsolete."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
More BMC TrueSight cons
"The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate Docker volumes in the installation script. The documentation for reporting needs to be improved. I am not able to generate reports using it. The alert mechanisms also need to be improved. It should integrate with AI and give more metrics to be taken up next year. We can show the response peak as an improvement to our leadership."
 

Pricing and Cost Advice

"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The solution is based on endpoints and knowledge models which can be costly."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost depends on the usage."
More BMC TrueSight pricing and cost advice
"Cloudian HyperIQ's licensing is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
12%
Retailer
7%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
See all answers
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
See all answers
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
See all answers
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Compared 35% of the time
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Product Reports

Buyer's Guide
BMC TrueSight
October 2025
BMC TrueSight reportDownload BMC TrueSight product report
Buyer's Guide
IT Infrastructure Monitoring
October 2025
Cloudian HyperIQ reportDownload Cloudian HyperIQ product report
 

Also Known As

ProactiveNet, TrueSight Operations Management
HyperIQ
 

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

  • Robust Event Management: Offers efficient handling of events.
  • Seamless Integration: Integrates easily with existing systems.
  • Comprehensive Monitoring: Supports hardware to cloud infrastructure.
  • Centralized Console: Simplifies management processes.
  • Automated Triage: Standardizes alerts for better efficiency.
  • Proactive Monitoring: Improves forecasting and issue prevention.
  • Capacity Optimization: Efficiently manages resources.
  • Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

  • Enhanced Proactive Management: Reduces downtime through efficient monitoring.
  • Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
  • Effective Integration: Blends well with other tools and platforms.
  • Resource Efficiency: Optimizes use of infrastructure and servers.
  • Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Gain operational insights with Cloudian HyperIQ, a monitoring and predictive analysis tool. View data from across your Cloudian environment, including storage and networking. Set thresholds and alerts to highlight potential issues and identify corrective action. Within a single site or across multiple locations, HyperIQ gives you real-time insights.

Cloudian
 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
University of Leicester, NTT Communications ICT Solutions , City of Montebello, WGBH Boston , Italian Service Provider Zuchetti Informatica
Buyer's Guide
IT Infrastructure Monitoring
October 2025
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