Try our new research platform with insights from 80,000+ expert users

BMC Helix Continuous Optimization vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Continuous Optimi...
Ranking in IT Operations Analytics
26th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Infrastructure Capacity Planning (1st), Cloud Cost Management (37th)
OpenText AI Operations Mana...
Ranking in IT Operations Analytics
12th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of October 2025, in the IT Operations Analytics category, the mindshare of BMC Helix Continuous Optimization is 0.6%, up from 0.1% compared to the previous year. The mindshare of OpenText AI Operations Management is 2.8%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
OpenText AI Operations Management2.8%
BMC Helix Continuous Optimization0.6%
Other96.6%
IT Operations Analytics
 

Featured Reviews

Appperf677 - PeerSpot reviewer
Enables us to right-size systems to free up resources, and identify performance problems down to the process level
Since I already have a sneak peek into the next releases, I'm very happy about what's going to be included. I would like to see continued support for the legacy parts of the tool, the old, seasoned parts that are very valuable to me. That is a message I continue to give to BMC: All the new stuff's great, but don't take away this really important stuff. That's my biggest fear, that I might lose some of my old functionality that is still extremely valuable. I want to make sure we don't lose any functionality, and that they just still keep delivering on what they're doing. I don't have anything more to ask than what they're offering.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We ingest a ton of business data. We are an insurance company and we have business data, like how many quotes are done an hour, and how many policies are sold per hour. The correlation engine in the new TrueSight Capacity Optimization components are wonderful. We can do correlation analysis over months of data, and then we run models to tell our business: 'If you do 1,000 more quotes an hour, we're going to have to upgrade, and we're going to need this much more hardware.'"
"Workload characterization is super important because it lets us figure things out. Many people know, for example, that with Microsoft Word, Word.exe is the executable. Everybody knows their executable, but they don't always know what it does. It also launches other things. This tool has the ability and insight to track those things, and to know: "Oh, you wanted this executable, but this one started this, so you must want this, too." And it tells you what it had to add, what it was using or was spawning."
"The most interesting feature is certainly the simulation of the load using different servers or different KPI parameters of the business."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The Performance Manager provides great insight into our systems' performance."
"The most valuable aspect of Operations Bridge for us is its integration capabilities."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"The preloaded rules and ways to monitor your systems are a must."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"Flexible dashboard with the availability of widgets."
 

Cons

"Some of the data management is painful. Some of the new features haven't been implemented in quite the way I would like to get to levels of detail. For example, Visualizer parser doesn't take everything it should out of the Visualizer files. We've had to put in a work-around, but the work-around is not as accurate as what's in the file."
"The memory management of Java application servers should be implemented to be able to size GC and footprint."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The pricing is a bit expensive for smaller companies."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The initial setup is a little bit complex."
"The price is quite expensive, and because of this, we may try another solution."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
 

Pricing and Cost Advice

"Right now, the licensing structure is by server. Everybody is licensed somewhat differently, depending on how big they are, how many licenses they have."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The cost is very high."
"The licensing cost for this solution is approximately $1,000 USD."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"It is competitive."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Energy/Utilities Company
13%
Computer Software Company
13%
Media Company
8%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
 

Also Known As

BMC Capacity Optimization, TrueSight Capacity Optimization, BMC Helix Optimize, BMC Helix Continuous Optimization
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Dilliard's
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about BMC Helix Continuous Optimization vs. OpenText AI Operations Management and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.