BMC Client Management vs CyberArk Endpoint Privilege Manager comparison

BMC and CyberArk are both solutions in the Endpoint Compliance category. BMC is ranked #7 with an average rating of 8.5, while CyberArk is ranked #5 with an average rating of 8.5. BMC holds a 3.3% mindshare in EC, compared to CyberArk’s 7.1% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 86% of CyberArk users who would recommend it.

BMC Client Management

Read 7 BMC Client Management reviews

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100% willing to recommend

CyberArk Endpoint Privilege...

Read 38 CyberArk Endpoint Privilege Manager reviews

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0 Comparison Views

86% willing to recommend

BMC Client Management

CyberArk Endpoint Privilege...

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Executive SummaryUpdated on Mar 4, 2025

CyberArk Endpoint Privilege Manager and BMC Client Management both provide endpoint security and management. CyberArk is superior in user access control and advanced privilege management, while BMC offers better overall value and flexibility in licensing.

Features: CyberArk specializes in controlling user access, managing passwords, and offering advanced privilege management features. Users appreciate the high level of integration, extensive logging, and effective role provisioning. BMC Client Management excels in comprehensive endpoint management, flexible licensing, and compatibility with various operating systems, complemented by features like remote control and inventory management.

Room for Improvement: CyberArk could enhance its Linux support and streamline integration processes. Users also find its response times slow and feature management complex, indicating room for system improvements. BMC needs to improve integration, particularly in vulnerability assessment scanning, and address client functionality issues. Enhancements in mobile device management and remote control features would also be beneficial.

Ease of Deployment and Customer Service: CyberArk supports hybrid cloud and on-premises deployments with mixed reviews on customer service. Users report slow response times and a complex ticketing system, suggesting improvements in accessibility and quality. BMC Client Management offers public cloud and on-premises deployments, receiving praise for stronger technical support despite some communication challenges.

Pricing and ROI: CyberArk is noted for its high costs, making it suitable for larger businesses with significant security needs. Its ROI manifests in enhanced security and reduced breach risks, though not easily quantifiable. BMC Client Management offers a more cost-effective solution with a flexible pricing structure, appealing to businesses with tighter budgets, though it may lack some advanced features of CyberArk.

To learn more, read our detailed BMC Client Management vs. CyberArk Endpoint Privilege Manager Report (Updated: June 2025).

Buyer's Guide

BMC Client Management vs. CyberArk Endpoint Privilege Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Client Management

Ranking in Endpoint Compliance

7th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (8th)

CyberArk Endpoint Privilege...

Ranking in Endpoint Compliance

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (6th)

Mindshare comparison

As of June 2025, in the Endpoint Compliance category, the mindshare of BMC Client Management is 3.3%, up from 1.7% compared to the previous year. The mindshare of CyberArk Endpoint Privilege Manager is 7.1%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Sumit Chavan

Lead Consultant at Aujas Networks Pvt Ltd

Helps secure the infrastructure and control users with admin rights

There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are patch management and software license management."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"The support from BMC Client Management is very good."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"The inventory and patch management tools are very valuable."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The most valuable feature of CyberArk Endpoint Privilege Manager is its scalability."

"It has drastically reduced the attack surface for local administrative rights and the chance of escalation of privilege. We've removed, at this point, close to 98 percent of the local administrative accounts on workstations. If there were an incident, it would stop at that point and we'd be able to know."

"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."

"We did immediately begin to see results when using CyberArk."

"The product is stable."

"The biggest benefit of CyberArk EPM for our customers is control over privileged access for endpoints. Endpoints are often the starting point for attackers to enter and move within a network. CyberArk EPM bridges the gap between security and operations teams. Operations teams are happy because work isn't stopped due to admin rights issues, while security teams are satisfied that full admin rights aren't given to all users."

"We can do both server and endpoint protection."

"CyberArk Endpoint Privilege Manager has had a positive impact on my customers' security posture."

More CyberArk Endpoint Privilege Manager pros

Cons

"The solution needs to add whitelisting because many customers request it."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"BMC Client Management could improve in the area of integration."

"The solution does not offer the functionality of remote access to users."

"One area that has room for improvement is in managing the credentials for network devices."

"CyberArk is a pretty heavy solution."

"Another enhancement needed is the scheduling of deployment, which I expect in future releases."

"Without knowledge, you are not able to find some items as they are really hidden within the UI."

"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."

"Despite newer versions and functionalities, CyberArk Endpoint Privilege Manager lacks sufficient knowledgeable support staff, resulting in longer wait times for assistance."

"While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity Behavior Analytics, it would be great."

"My recommendation for improvement is to add functionality for when users request access to an application. There's a pop-up UI, but it's not very customizable. I suggest creating a UI where we can write scripts or use SDKs to enhance it. This could automatically create tickets in a system like ServiceNow when users request an application. If a manager approves, we could automatically push policies to those users."

More CyberArk Endpoint Privilege Manager cons

Pricing and Cost Advice

"The solution is low cost."

"To use BMC Client Management they charge annually per node."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"Pricing depends on how many devices you use. Right now, on-premise, it costs us a little, but it's worth it. It seems like the cloud solution is much more expensive. We got this solution one year ago, and it's like we bought the solution, and now they are not going to support it on-premise anymore. We are in the implementation phase, and we missed this, and we already paid for the licenses. This is wasted time from my perspective, and CyberArk should be more customer-friendly."

"The product's license is easy to procure."

"The tool is priced high. I would rate its pricing an eight out of ten."

"CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive."

"The solution requires an annual license to use it. There can be some extra costs in some cases."

"We pay about $17 per user."

"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."

"The professional services for one eight-hour day would be $1,800."

More CyberArk Endpoint Privilege Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

15%

Government

Retailer

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

Looking for recommendations and a pros/cons template for software to detect insider threats

This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...

See all answers

What do you like most about CyberArk Endpoint Privilege Manager?

The most valuable feature of the solution is its performance.

See all answers

What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?

I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

May 2025

Download BMC Client Management product report

Buyer's Guide

CyberArk Endpoint Privilege Manager

June 2025

CyberArk Endpoint Privilege Manager report

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Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

Viewfinity

Overview

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC

CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.

Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial

CyberArk

Sample Customers

Charter Manufacturing

Information Not Available

Buyer's Guide

BMC Client Management vs. CyberArk Endpoint Privilege Manager

June 2025

Free Report: BMC Client Management vs. CyberArk Endpoint Privilege Manager

Find out what your peers are saying about BMC Client Management vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: June 2025.

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