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BMC Client Management vs CyberArk Endpoint Privilege Manager comparison

BMC and CyberArk are both solutions in the Endpoint Compliance category. BMC is ranked #8 with an average rating of 8.5, while CyberArk is ranked #4 with an average rating of 8.4. BMC holds a 3.1% mindshare in EC, compared to CyberArk’s 6.7% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 85% of CyberArk users who would recommend it.
BMC Client Management
Read 7 BMC Client Management reviews
  • 89 Views
  • 61 Comparison Views
100% willing to recommend
CyberArk Endpoint Privilege...
Read 36 CyberArk Endpoint Privilege Manager reviews
  • 316 Views
  • 213 Comparison Views
85% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

CyberArk Endpoint Privilege Manager and BMC Client Management both provide endpoint security and management. CyberArk is superior in user access control and advanced privilege management, while BMC offers better overall value and flexibility in licensing.

Features: CyberArk specializes in controlling user access, managing passwords, and offering advanced privilege management features. Users appreciate the high level of integration, extensive logging, and effective role provisioning. BMC Client Management excels in comprehensive endpoint management, flexible licensing, and compatibility with various operating systems, complemented by features like remote control and inventory management.

Room for Improvement: CyberArk could enhance its Linux support and streamline integration processes. Users also find its response times slow and feature management complex, indicating room for system improvements. BMC needs to improve integration, particularly in vulnerability assessment scanning, and address client functionality issues. Enhancements in mobile device management and remote control features would also be beneficial.

Ease of Deployment and Customer Service: CyberArk supports hybrid cloud and on-premises deployments with mixed reviews on customer service. Users report slow response times and a complex ticketing system, suggesting improvements in accessibility and quality. BMC Client Management offers public cloud and on-premises deployments, receiving praise for stronger technical support despite some communication challenges.

Pricing and ROI: CyberArk is noted for its high costs, making it suitable for larger businesses with significant security needs. Its ROI manifests in enhanced security and reduced breach risks, though not easily quantifiable. BMC Client Management offers a more cost-effective solution with a flexible pricing structure, appealing to businesses with tighter budgets, though it may lack some advanced features of CyberArk.

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Buyer's Guide
BMC Client Management vs. CyberArk Endpoint Privilege Manager
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Client Management
Ranking in Endpoint Compliance
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (9th)
CyberArk Endpoint Privilege...
Ranking in Endpoint Compliance
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Privileged Access Management (PAM) (3rd), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (7th)
 

Mindshare comparison

As of May 2025, in the Endpoint Compliance category, the mindshare of BMC Client Management is 3.1%, up from 1.7% compared to the previous year. The mindshare of CyberArk Endpoint Privilege Manager is 6.7%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Cristian Testa - PeerSpot reviewer
A stable solution that allows you to manage IT clients from receipt to retirement
The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.
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Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The inventory and patch management tools are very valuable."
"CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks."
"I have always found that CyberArk is a very tight, foolproof product compared to most other products available."
"CyberArk Endpoint Privilege Manager is entirely cloud-based, so no further upkeep is required."
"We did immediately begin to see results when using CyberArk."
"We have not had issues with CyberArk. It works very smoothly. We can do many things with CyberArk. It helps us to see exactly what is happening."
"The most valuable feature is that their database is completely encrypted and protected with multiple layers."
"It doesn't affect operational efficiency. If you set everything correctly, the user doesn't notice that it is in the background."
"The solution is scalable."
More CyberArk Endpoint Privilege Manager pros
 

Cons

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution needs to add whitelisting because many customers request it."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management could improve in the area of integration."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications."
"They need much better integration with Azure AD."
"The solution can be complex to use at times."
"CyberArk is a pretty heavy solution."
"CyberArk meets clients' need very spot-on. It covers everything customers ask for. As for improvements, honestly, the feedback's been really positive. I haven't heard any specific areas that need work."
"The solution's pricing could be better."
"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."
"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks."
More CyberArk Endpoint Privilege Manager cons
 

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"To use BMC Client Management they charge annually per node."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."
"The price of CyberArk Endpoint Privilege Manager is expensive."
"I think that it was in the range of $200,000 that had to get approved."
"The tool is priced high. I would rate its pricing an eight out of ten."
"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."
"The tool's pricing is reasonable for customers."
"It's not at the lower end of the market. I think the price is reasonable considering the quality it delivers. It is a top-notch solution at a fair price point."
More CyberArk Endpoint Privilege Manager pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
14%
Government
8%
Retailer
8%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
See all answers
What is your experience regarding pricing and costs for BMC Client Management?
BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...
See all answers
What needs improvement with BMC Client Management?
In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...
See all answers
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
See all answers
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
See all answers
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost. It's really one of the best solutions.
See all answers
 

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Product Reports

Buyer's Guide
Mobile Device Management (MDM)
April 2025
BMC Client Management reportDownload BMC Client Management product report
Buyer's Guide
CyberArk Endpoint Privilege Manager
April 2025
CyberArk Endpoint Privilege Manager reportDownload CyberArk Endpoint Privilege Manager product report
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Viewfinity
 

Overview

Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.

BMC

CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.

Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial

CyberArk
 

Sample Customers

Charter Manufacturing
Information Not Available
Buyer's Guide
BMC Client Management vs. CyberArk Endpoint Privilege Manager
April 2025
Free Report: BMC Client Management vs. CyberArk Endpoint Privilege Manager
Find out what your peers are saying about BMC Client Management vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: April 2025.
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