BMC Atrium CMDB 9 provides a complete, accurate, and up-to-date view of the people, technologies, and services that make up your business and IT environments. The benefits of ITIL CMDB span your entire IT organization—including service support, mainframe, and cloud—to give you complete control over the service lifecycle.
- Increase efficiency and stability with a single source of reference for all your IT infrastructure and services.
- Reduce costs by automating tasks that previously required manual intervention.
- Minimize IT risks with better understanding of change dependencies.
- Operate services with clear insight into all parameters.
- Enable seamless integration between support and operations processes.
IBM Tivoli Configuration and Change Management Database (CCMDB) is an integrated productivity tool and database that helps you manage, audit, and coordinate the change and configuration management processes using user interfaces and workflows that are designed to facilitate cross-silo cooperation. You can create, assign, monitor, notify, and report on change requests and configuration items leveraging best-practice Information Technology Infrastructure Library (ITIL)-based processes. CCMDB provides a single source of information for understanding both near real-time views and authorized views of your IT infrastructure to help verify system integrity for audit compliance.
