

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
BizTalk Server's ROI is comparatively higher than Boomi and Workato.
With the entire service being constantly evaluated and with us having a trace of all this operational side, we are able to measure the quality of the service, how much each of the employees worked.
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
The Kanban model makes it very technological, leading to increased productivity compared to something done manually, such as sending quotations by email.
I would rate customer support on a scale from one to ten as ten.
Whenever I needed support, and there were many times I needed it, they were extremely attentive and quick in their service.
This is cumbersome, and I find direct customer service with Pipefy to be lacking.
It is time for low-code, no-code, and a quick go-to-market should be faster.
Pipefy's scalability handles the volume of requests very well, and when new demands arise, it does not freeze or lag.
It is a proportional increase in output without a proportional increase in headcount.
Since we can track the whole process, its scalability is very good because we can analyze the entire macro.
BizTalk Server's stability rates about eight or nine out of ten.
BizTalk Server is good for small companies but not for big companies.
I don't remember any moment when something had an error or when something froze my operation.
They always notify about any maintenance and also inform what the progress is when there is a problem.
I would rate its stability at approximately 80 percent reliability with 20 percent downtime.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO.
I believe this part could be improved because this kind of error should not happen while someone is using Pipefy.
Sometimes the person who is buying this platform is not going to use all these functions. So there could be smaller, intermediate plans so you can use Pipefy up to a specific point, and then you would have lower costs.
Pipefy should alert users when they are creating conflicting rules.
The only thing I heard is that it's not inexpensive.
My experience with pricing, setup cost, and licensing has been cost-effective.
My experience with pricing, setup costs, and licensing is that it was expensive.
I also didn't have access to the prices, but I know that we had several users and, given what the platform delivers, it was a fair price.
Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market.
BizTalk Server offers workflow functionality that I find very effective for process automation.
A specific outcome since using Pipefy is that we have reduced lead time significantly.
In my opinion, some of the best features Pipefy offers are workflow customizations with low-code configuration, automation of repetitive tasks and approvals, an easy-to-use and intuitive interface, visibility and tracking across teams and processes, integration capabilities with other tools, centralized process management, notifications, and SLA tracking.
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
| Product | Mindshare (%) |
|---|---|
| Pipefy | 0.5% |
| BizTalk Server | 1.2% |
| Other | 98.3% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 1 |
| Large Enterprise | 13 |
BizTalk Server integrates Visual Studio, enabling orchestration for complex business processes. It provides extensive adapter support and reliable messaging with XML transaction handling. Its stability and security simplify integration efforts for sectors needing robust data transfer capabilities.
BizTalk Server serves as middleware, facilitating communication between systems. It's designed for system integration, mobile apps, websites, warehouse management, and banking verification. BizTalk manages complex orchestrations, data transformation, and message transfers using a variety of adapters. Trusted in industries like manufacturing, oil, gas, and shipping, it provides reliability and performance for connecting different systems.
What are BizTalk Server's most valuable features?Industries implement BizTalk Server to integrate disparate systems, manage logistics, and maintain data flow in complex environments. In manufacturing, it connects production systems for efficient resource management. In oil and gas, it orchestrates data from multiple sources to ensure safety and compliance. Shipping sectors use it for real-time tracking and communication between global partners.
Pipefy is a powerful workflow management tool that streamlines and automates processes. It effectively manages tasks, projects, and approvals, while offering flexibility and customization options.
With its user-friendly interface, customizable workflows, and automation capabilities, Pipefy saves time and improves collaboration. Integration options with other tools further enhance data management and collaboration.
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