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BizTalk Server vs OpenText Operations Orchestration comparison

Microsoft and OpenText are both solutions in the Process Automation category. Microsoft is ranked #12 with an average rating of 6.8, while OpenText is ranked #24 with an average rating of 8.5. Microsoft holds a 1.1% mindshare in PA, compared to OpenText’s 1.0% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
BizTalk Server
Read 16 BizTalk Server reviews
  • 1,370 Views
  • 699 Comparison Views
75% willing to recommend
OpenText Operations Orchest...
Read 26 OpenText Operations Orchestration reviews
  • 1,319 Views
  • 594 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BizTalk Server and OpenText Operations Orchestration are competing products in enterprise integration and automation, respectively. OpenText Operations Orchestration appears to have the upper hand due to its advanced automation features.

Features:BizTalk Server provides enterprise-level integration, EDI capabilities, and robust message brokering solutions that enhance seamless connectivity across diverse applications. OpenText Operations Orchestration excels with advanced automation, workflow orchestration across varied environments, and a wide range of integrations that boost operational efficiency.

Room for Improvement:BizTalk Server could improve with easier deployment processes, reductions in the initial setup complexity, and a more intuitive interface. OpenText Operations Orchestration could enhance its documentation quality, expand its integration capabilities, and develop more use-case-specific automation scenarios.

Ease of Deployment and Customer Service:BizTalk Server requires a comprehensive setup and leverages strong Microsoft support, leading to a steeper learning curve. OpenText Operations Orchestration benefits from flexible cloud and on-premises deployment options, making initial setup straightforward, and provides adaptable customer service.

Pricing and ROI:BizTalk Server often entails higher upfront costs but ensures significant ROI for enterprises with complex integration demands. OpenText Operations Orchestration offers a flexible pricing model reducing initial investment, with ROI realized through enhanced process automation.

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To learn more, read our detailed BizTalk Server vs. OpenText Operations Orchestration Report (Updated: December 2025).
Buyer's Guide
BizTalk Server vs. OpenText Operations Orchestration
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
BizTalk Server offers great ROI for large industries, but smaller businesses might prefer cloud solutions for more flexible options.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
Taqi-Hasan
Senior Application Specialist at Taqa Distribution
BizTalk Server's ROI is comparatively higher than Boomi and Workato.
reviewer2759421
Service Owner at a logistics company with 10,001+ employees
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Customer Service

Sentiment score
4.8
User experiences vary, with praised documentation, competent engineers, and mix of Microsoft's support and external consulting for assistance.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
 

Scalability Issues

Sentiment score
6.0
BizTalk Server's scalability receives mixed reviews; some find it expandable, others face issues with increasing message volumes.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
It is time for low-code, no-code, and a quick go-to-market should be faster.
reviewer2759421
Service Owner at a logistics company with 10,001+ employees
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Stability Issues

Sentiment score
6.8
BizTalk Server is stable but struggles with large data, losing relevance as users increasingly transition to cloud solutions.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
BizTalk Server is good for small companies but not for big companies.
Taqi-Hasan
Senior Application Specialist at Taqa Distribution
BizTalk Server's stability rates about eight or nine out of ten.
Dipl.Ing. Johann Pointner
Consultant at EC live! Hans Pointner
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Room For Improvement

BizTalk Server needs better debugging, deployment, scalability, cloud integration, JSON support, API management, and task management to stay competitive.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO.
reviewer2759421
Service Owner at a logistics company with 10,001+ employees
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
Dipl.Ing. Johann Pointner
Consultant at EC live! Hans Pointner
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Setup Cost

BizTalk Server offers flexible deployment but can be costly compared to Azure, with users favoring cloud solutions for efficiency.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
 

Valuable Features

BizTalk Server excels in seamless integrations, data processing, and reliability with its workflows, adapters, and low-code configurations.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market.
reviewer2759421
Service Owner at a logistics company with 10,001+ employees
BizTalk Server offers workflow functionality that I find very effective for process automation.
Dipl.Ing. Johann Pointner
Consultant at EC live! Hans Pointner
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Categories and Ranking

BizTalk Server
Ranking in Process Automation
12th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Business-to-Business Middleware (8th)
OpenText Operations Orchest...
Ranking in Process Automation
24th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (21st)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BizTalk Server is 1.1%, up from 0.8% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
BizTalk Server1.1%
OpenText Operations Orchestration1.0%
Other97.9%
Process Automation
 

Featured Reviews

TH
Taqi-Hasan
Senior Application Specialist at Taqa Distribution
Offers valuable integration services but requires better cloud adaptation
Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.
Read full review
Ahmed Salman - PeerSpot reviewer
Ahmed Salman
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Read full review
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
11%
Healthcare Company
6%
Financial Services Firm
20%
Manufacturing Company
10%
Healthcare Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What do you like most about BizTalk Server?
The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
See all answers
What needs improvement with BizTalk Server?
I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...
See all answers
What advice do you have for others considering BizTalk Server?
I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...
See all answers
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
See all answers
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
See all answers
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
See all answers
 

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Product Reports

Buyer's Guide
BizTalk Server
January 2026
BizTalk Server reportDownload BizTalk Server product report
Buyer's Guide
OpenText Operations Orchestration
January 2026
OpenText Operations Orchestration reportDownload OpenText Operations Orchestration product report
 

Also Known As

No data available
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.
Microsoft

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

  • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
  • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
  • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
  • Expose REST APIs to programmatically invoke orchestration from any external source.
  • Automate difficult interfaces with RPA robots that mimic screen based human actions.
  • Follow business and operational metrics to understand the value and the health of your orchestration environment.
  • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText
 

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Buyer's Guide
BizTalk Server vs. OpenText Operations Orchestration
December 2025
Free Report: BizTalk Server vs. OpenText Operations Orchestration
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