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BizTalk Server vs OpenText Operations Orchestration comparison

Microsoft and OpenText are both solutions in the Process Automation category. Microsoft is ranked #14 with an average rating of 7.1, while OpenText is ranked #25 with an average rating of 8.5. Microsoft holds a 0.8% mindshare in PA, compared to OpenText’s 0.7% mindshare. Additionally, 80% of Microsoft users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
BizTalk Server
Read 15 BizTalk Server reviews
  • 1,180 Views
  • 519 Comparison Views
80% willing to recommend
OpenText Operations Orchest...
Read 26 OpenText Operations Orchestration reviews
  • 1,029 Views
  • 473 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BizTalk Server and OpenText Operations Orchestration are competing products in enterprise integration and automation, respectively. OpenText Operations Orchestration appears to have the upper hand due to its advanced automation features.

Features:BizTalk Server provides enterprise-level integration, EDI capabilities, and robust message brokering solutions that enhance seamless connectivity across diverse applications. OpenText Operations Orchestration excels with advanced automation, workflow orchestration across varied environments, and a wide range of integrations that boost operational efficiency.

Room for Improvement:BizTalk Server could improve with easier deployment processes, reductions in the initial setup complexity, and a more intuitive interface. OpenText Operations Orchestration could enhance its documentation quality, expand its integration capabilities, and develop more use-case-specific automation scenarios.

Ease of Deployment and Customer Service:BizTalk Server requires a comprehensive setup and leverages strong Microsoft support, leading to a steeper learning curve. OpenText Operations Orchestration benefits from flexible cloud and on-premises deployment options, making initial setup straightforward, and provides adaptable customer service.

Pricing and ROI:BizTalk Server often entails higher upfront costs but ensures significant ROI for enterprises with complex integration demands. OpenText Operations Orchestration offers a flexible pricing model reducing initial investment, with ROI realized through enhanced process automation.

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Buyer's Guide
BizTalk Server vs. OpenText Operations Orchestration
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BizTalk Server offers great ROI for large industries, but smaller businesses might prefer cloud solutions for more flexible options.
Sentiment score
8.6
OpenText Operations Orchestration saves costs and time, reducing workloads and increasing productivity with a 40% efficiency improvement.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Customer Service

Sentiment score
5.2
User experiences vary, with praised documentation, competent engineers, and mix of Microsoft's support and external consulting for assistance.
Sentiment score
6.1
OpenText Operations Orchestration's customer and technical support can be inconsistent, with users experiencing varying levels of service quality.
 

Scalability Issues

Sentiment score
6.0
BizTalk Server's scalability receives mixed reviews; some find it expandable, others face issues with increasing message volumes.
Sentiment score
7.4
OpenText Operations Orchestration is praised for scalability, handling large architectures seamlessly, and supporting diverse, extensive server networks without downtime.
 

Stability Issues

Sentiment score
6.7
BizTalk Server is stable but struggles with large data, losing relevance as users increasingly transition to cloud solutions.
Sentiment score
7.0
OpenText Operations Orchestration's stability has improved, achieving over 90% success despite minor customization and event remediation challenges.
BizTalk Server's stability rates about eight or nine out of ten.
BizTalk Server is good for small companies but not for big companies.
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Room For Improvement

BizTalk Server needs better debugging, deployment, scalability, cloud integration, JSON support, API management, and task management to stay competitive.
OpenText Operations Orchestration needs better integration, scalability, a modern interface, cloud options, open-source support, and pre-built workflows.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Setup Cost

BizTalk Server offers flexible deployment but can be costly compared to Azure, with users favoring cloud solutions for efficiency.
OpenText Operations Orchestration is seen as costly but offers significant value through cost and time-saving automation capabilities.
 

Valuable Features

BizTalk Server excels in seamless integrations, data processing, and reliability with its workflows, adapters, and low-code configurations.
OpenText Operations Orchestration streamlines automation with easy integration, centralized management, and flexible features, reducing deployment time significantly.
BizTalk Server offers workflow functionality that I find very effective for process automation.
For more quotes and insights, download the BizTalk Server report
No quotes available
For more quotes and insights, download the OpenText Operations Orchestration report
 

Categories and Ranking

BizTalk Server
Ranking in Process Automation
14th
Average Rating
7.4
Reviews Sentiment
6.1
Number of Reviews
15
Ranking in other categories
Business-to-Business Middleware (8th)
OpenText Operations Orchest...
Ranking in Process Automation
25th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (20th)
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of BizTalk Server is 0.8%, up from 0.7% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Vignesh Kumar Sekar - PeerSpot reviewer
Enables message routing and provides a secure way to communicate between two systems
The AS2 communication protocol is one of the most advanced processes. It enables a handshake with the source and target systems using certificates. It is the most secure way of communicating between two systems. It is an advantage. We can do a lot of message routing. If we want to handle large data, we can put the data into different patterns to process it. We can do it through sequential convoy or parallel convoy orchestration. BizTalk comes with SQL Server. We can load temporary data in the database and use the batch process from BizTalk. It is an added advantage. Creating agreements is a manual job, but it's quite easy in BizTalk. Even a fresh college graduate can configure AS2 certificates and partner profiles and communicate with other systems. It is easy.
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Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
13%
Computer Software Company
11%
Healthcare Company
8%
Financial Services Firm
23%
Manufacturing Company
10%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BizTalk Server?
The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.
See all answers
What needs improvement with BizTalk Server?
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages....
See all answers
What advice do you have for others considering BizTalk Server?
BizTalk Server has adapted to the changing needs of business over time with steady development, but there are new requirements, for example, on APIs, application programming interfaces. That functi...
See all answers
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
See all answers
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
See all answers
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
See all answers
 

Comparisons

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Compared 13% of the time
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IBM Sterling B2B Integration Services vs BizTalk Server
Compared 10% of the time
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Compared 7% of the time
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Compared 40% of the time
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Compared 14% of the time
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Compared 13% of the time
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Compared 12% of the time
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Compared 10% of the time
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Product Reports

Buyer's Guide
BizTalk Server
August 2025
BizTalk Server reportDownload BizTalk Server product report
Buyer's Guide
OpenText Operations Orchestration
August 2025
OpenText Operations Orchestration reportDownload OpenText Operations Orchestration product report
 

Also Known As

No data available
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.
Microsoft

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

  • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
  • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
  • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
  • Expose REST APIs to programmatically invoke orchestration from any external source.
  • Automate difficult interfaces with RPA robots that mimic screen based human actions.
  • Follow business and operational metrics to understand the value and the health of your orchestration environment.
  • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText
 

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Buyer's Guide
BizTalk Server vs. OpenText Operations Orchestration
July 2025
Free Report: BizTalk Server vs. OpenText Operations Orchestration
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