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Bitsight vs Bugcrowd comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Ranking in Attack Surface Management (ASM)
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
IT Vendor Risk Management (2nd)
Bugcrowd
Ranking in Attack Surface Management (ASM)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Managed Security Services Providers (MSSP) (3rd), Bug Bounty Platforms (1st), Penetration Testing Services (3rd)
 

Mindshare comparison

As of January 2026, in the Attack Surface Management (ASM) category, the mindshare of Bitsight is 4.0%, up from 2.2% compared to the previous year. The mindshare of Bugcrowd is 4.7%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Attack Surface Management (ASM) Market Share Distribution
ProductMarket Share (%)
Bitsight4.0%
Bugcrowd4.7%
Other91.3%
Attack Surface Management (ASM)
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
Ben Gurney - PeerSpot reviewer
Senior Engineering Manager - Platform Team at eTender Inc
Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"Bitsight has positively impacted my organization by improving security and customer trust, giving us continuous monitoring so we now find misconfigurations within hours instead of days or weeks, which directly improves our overall security posture and reduces risk as we catch high-risk exposures early, especially unexpected cloud assets or testing endpoints that accidentally went public."
"Its customer service team responds quickly."
"The solution is user-friendly."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."
"I believe Bugcrowd is highly stable."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"Bugcrowd's support team is very active and supportive."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"I would rate Bugcrowd a ten out of ten."
 

Cons

"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"The solution’s benchmarking should be improved."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"The triaging process has slowed down compared to three years ago."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
8%
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for...
What is your experience regarding pricing and costs for Bugcrowd?
I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.
What needs improvement with Bugcrowd?
Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not v...
What is your primary use case for Bugcrowd?
I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...
 

Comparisons

 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
Find out what your peers are saying about Bitsight vs. Bugcrowd and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.