Bitrix24 vs HCL Connections comparison

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Bitrix24 Logo
138 views|96 comparisons
88% willing to recommend
HCLTech Logo
305 views|169 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bitrix24 and HCL Connections based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software.
To learn more, read our detailed Enterprise Social Software Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Bitrix24 is a user-friendly solution that is easy to use.""Bitrix24's workflow is better than that of others. The user interface is also good.""The data interpretation feature in Bitrix24 is good.""The solution's most valuable feature is its project management functionality...It is a pretty stable solution.""I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea.""Offers, a free version.""The product is user-friendly.""Collaboration and CRM are the most valuable features of Bitrix24."

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"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.""The most valuable feature is the Activity flow that is used to catch new activities."

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Cons
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming.""The stability could be improved.""Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install.""The solution's open channel and contact center could be improved.""Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.""Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale.""The support provided by Bitrix24 is an area with shortcomings that needs improvement.""In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

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"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday.""The inclusion of a file plugin for Windows Explorer would make it easier to use."

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Pricing and Cost Advice
  • "The pricing for this program is reasonable."
  • "We were using the free version which was really limited in terms of functionality."
  • "Licenses are cheap compared to other solutions."
  • "The cost is $2,500, which will be spread out over 18 to 24 months."
  • "Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
  • "Price-wise, it is a very cheap solution."
  • "Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
  • "The product's pricing is okay for me. It is not expensive."
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    Questions from the Community
    Top Answer:We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
    Top Answer:The solution's pricing is quite average and not expensive.
    Top Answer:Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.
    Top Answer:Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
    Top Answer:The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team to… more »
    Top Answer:I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
    Ranking
    Views
    138
    Comparisons
    96
    Reviews
    13
    Average Words per Review
    517
    Rating
    7.9
    Views
    305
    Comparisons
    169
    Reviews
    1
    Average Words per Review
    649
    Rating
    9.0
    Comparisons
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    Also Known As
    IBM Connections, Lotus Connections
    Learn More
    Overview

    Communication and collaboration tools
    Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

    Group task management
    Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

    IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

    IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

    Sample Customers
    mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
    Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
    Top Industries
    REVIEWERS
    Computer Software Company36%
    University9%
    Non Profit9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Retailer6%
    REVIEWERS
    Financial Services Firm15%
    Transportation Company12%
    Government8%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization33%
    Financial Services Firm15%
    Computer Software Company8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business89%
    Midsize Enterprise11%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise49%
    REVIEWERS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise43%
    Large Enterprise40%
    Buyer's Guide
    Enterprise Social Software
    April 2024
    Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: April 2024.
    770,924 professionals have used our research since 2012.

    Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews while HCL Connections is ranked 10th in Enterprise Social Software with 55 reviews. Bitrix24 is rated 7.4, while HCL Connections is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp, whereas HCL Connections is most compared with SharePoint, Skype for Business, Microsoft Teams, Atlassian Confluence and Microsoft 365 Business.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.