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Bitdefender GravityZone EDR vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (9th)
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Mindshare comparison

Bitdefender GravityZone EDR and Trend Micro Smart Protection aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.6%, down 3.0% compared to last year.
Trend Micro Smart Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, up 0.5% since last year.
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"It efficiently investigates security incidents."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"I like GravityZone's short implementation time. It takes only a day, at most."
"It is stable."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"Installation is easy."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The solution is easy to use, flexible, and secure."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
 

Cons

"The firewall security could be better."
"The solution's workflow is very cumbersome and should be improved."
"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"They should improve the solution's patch management feature."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"We would like to see a more advanced dashboard."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"The solution’s technical support is not very good and could be improved."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The pricing of the solution can be improved."
 

Pricing and Cost Advice

"The licensing cost has been manageable for our small team."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"The pricing is competitive."
"There is a fully functional trial that we used and we didn't have any issues."
"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The price of Trend Micro Smart Protection is reasonable."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"The solution is a little bit expensive in comparison to other traditional tools."
"The pricing is good compared to Symantec and McAfee."
"Its price is fine. Price-wise, it is competitive with any other vendor."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Trend Micro Smart Protection and other solutions. Updated: March 2020.
859,687 professionals have used our research since 2012.