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Bitdefender GravityZone Extended Detection and Response (XDR) vs ReliaQuest GreyMatter comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Bitdefender GravityZone Ext...
Ranking in Extended Detection and Response (XDR)
27th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Endpoint Detection and Response (EDR) (29th), Network Detection and Response (NDR) (12th)
ReliaQuest GreyMatter
Ranking in Extended Detection and Response (XDR)
38th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Managed Detection and Response (MDR) (27th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 1.1%, up from 0.4% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.9%
Bitdefender GravityZone Extended Detection and Response (XDR)1.1%
ReliaQuest GreyMatter1.0%
Other93.0%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2165952 - PeerSpot reviewer
Company Advisor
Automated protection has reduced our management time and keeps all client environments consistently secure
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"The dashboard is customizable."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"It integrates well into the environment."
"It is an easy-to-use tool."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"The integrations are out-of-the-box, as are the playbooks."
"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."
"We are using Bitdefender GravityZone Ultra Plus for the threat protection and security of our network."
"Bitdefender GravityZone Ultra Plus is highly stable."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"The product is easy to use."
"The quarantine computer functionality is very good for me."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"It is not easy to sell Cortex XDR, not because it isn't a good tool."
"A better pricing plan would make this product more competitive."
"The solution should offer more dashboards and they should be better customized."
"It would be good if they could make an exception for applications."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"Detection and response is a disadvantage that could be improved."
"The solution must improve its management features."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"Adding a feature like Data Loss Prevention would be beneficial."
"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The tool's price is moderate."
"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR's pricing is ok."
"The pricing is okay, although direct support can be expensive."
"I feel it is fairly priced."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Comms Service Provider
13%
Construction Company
13%
University
8%
Computer Software Company
7%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business6
Large Enterprise1
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
The pricing and licensing of Bitdefender GravityZone Extended Detection and Response (XDR) is reasonable. We moved fr...
What needs improvement with Bitdefender GravityZone Ultra Plus?
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting i...
What is your primary use case for Bitdefender GravityZone Ultra Plus?
Our customers typically use Bitdefender GravityZone Extended Detection and Response (XDR) primarily as an antivirus s...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
GravityZone Ultra Plus
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
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Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. ReliaQuest GreyMatter and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.