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Bitdefender GravityZone EDR vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
4.5
WatchGuard Threat Detection and Response enhances threat detection, reduces manual intervention, and improves ROI by optimizing network security and operational efficiency.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
6.7
WatchGuard's support is praised for professionalism, quick response, and reliability, with room for improvement in firewall management service.
I would rate customer service and support as nine out of ten.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
5.6
WatchGuard's Threat Detection and Response is lauded for scalability, adaptability, and efficient expansion, satisfying diverse organizations efficiently.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
6.1
WatchGuard Threat Detection and Response is praised for stability, reliability, and ease of maintenance, with high user satisfaction.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
WatchGuard needs enhanced efficiency, integration, user interface, cost reduction, false positive management, Mac support, and detailed online information.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
WatchGuard Threat Detection offers competitive pricing with valued features, though mixed opinions exist on support and cost compared to alternatives.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
WatchGuard Threat Detection offers efficient, user-friendly security with centralized management, automated responses, and comprehensive endpoint protection features.
The features I find most effective for threat detection include centralized control policy distribution.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…
report
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
13%
Manufacturing Company
6%
Hospitality Company
5%
Computer Software Company
16%
Comms Service Provider
12%
Retailer
12%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
WatchGuard TDR
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about Bitdefender GravityZone EDR vs. WatchGuard Threat Detection and Response and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.