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BigFix vs Enigma Vault comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
11th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (8th), Endpoint Protection Platform (EPP) (22nd), Patch Management (8th), Autonomous Endpoint Management (6th)
Enigma Vault
Ranking in Unified Endpoint Management (UEM)
13th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.1%, down from 29.7% compared to the previous year. The mindshare of BigFix is 5.1%, down from 5.6% compared to the previous year. The mindshare of Enigma Vault is 0.6%. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.1%
BigFix5.1%
Enigma Vault0.6%
Other76.19999999999999%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplify vms
Secure data handling has transformed how our team protects PII and simplifies compliance
There are some improvements that can happen. Enigma Vault is strong in security and compliance, but there are a few areas that can be improved. Better observability and monitoring would be helpful. There is limited deep insight into tokenization failure and API latency breakdown. It can be improved by detailed dashboards, logs, and alerts, which can help in faster debugging and production monitoring. Another area is lower latency for high-scale systems. Every request goes through the vault APIs, which adds latency. In our application we have 1 million users at the candidate side and around 100,000 at the enterprise side. We have latency issues which we need to consider. Lower latencies for higher scale systems would be beneficial. Improvements could be made through edge-caching for the token. AWS provides these kinds of services such as CloudFront, so we can use these to store the tokens in the caches. There could also be regional vault deployment, similar to what AWS does. The APIs are good, but the development SDK support can be expanded a little because better documentation and examples would be helpful, especially for newer clients who are getting onboarded. Developer experience can be improved, and observability is another area. As a developer, I will get the APIs and everything which is provided by Enigma Vault, but the documentation that they have is a little too overwhelming for a newer developer. They are not able to understand it easily. Documentation is one thing that can be improved if a developer wants to start working on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"Microsoft Intune has positively impacted our organization by improving our security posture and making device management much more efficient, especially for remote users and distributed teams."
"With these improvements, I estimate we've reduced our patching costs by over $100,000 a month, as the MSP previously had to troubleshoot various issues manually."
"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."
"The best features include the management, which is quite good, and endpoints."
"When comparing these two products, I prefer Intune."
"The best features in Microsoft Intune include secure authentication, which I find very favorable, and the fact that we can remotely push applications."
"It's easy to use, not complicated."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has been a benefit to my organization."
"The interface is easy to use, and it's not complicated to create tasks; it offers all of the features that we require."
"It is a great product."
"Overall, I think it's a great product and a product that most people would really get a lot of benefit out of."
"I would recommend this solution to others."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"It has saved us maybe millions in funds."
"After using Enigma Vault, our security metrics have improved drastically, with exposure of sensitive data reduced by 90 to 95 percent at the application level, the number of systems handling raw PII reduced from multiple to zero, PCI audit scope reduced by 60 to 70 percent, audit preparation time reduced from weeks to a few days, and development speed improved by around 30 to 40 percent."
"Their support is great. They added my home language, Italian, in one hour and answered my questions almost immediately, even though I did not have a paid account."
"Enigma Vault has positively impacted our organization in several ways, especially in improving data security, compliance, and operational trust within Ericsson systems."
 

Cons

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Microsoft Intune could be improved in several areas."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"Intune is not the most user-friendly mobile device management platform available."
"Microsoft Intune fails a lot when it comes to device compliance."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"The remote software installation could be better."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"The support of other 3rd party systems could be better."
"I'd like to see better API integration with BigFix."
"It's not perfect, but it's close."
"They don't have a proper mobile device management capability."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"There are some improvements that can happen. Enigma Vault is strong in security and compliance, but there are a few areas that can be improved."
"Enigma Vault is a strong security platform within Ericsson, but there are always areas where it can be improved further."
 

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"We use Defender ATP and E5 licenses."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"It's reasonable. They're not giving it away, but it's reasonable."
"Pricing can be improved."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The license is subscription-based."
"The cost is slightly high."
"Its price is very reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
6%
Construction Company
47%
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What is your experience regarding pricing and costs for Enigma Vault?
There is no big initial setup cost as it is a subscription-based SaaS model.
What needs improvement with Enigma Vault?
Enigma Vault is a strong security platform within Ericsson, but there are always areas where it can be improved furth...
What is your primary use case for Enigma Vault?
In our Ericsson charging environment, my main use case for Enigma Vault handles large volumes of sensitive telecom in...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
Find out what your peers are saying about BigFix vs. Enigma Vault and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.